Top Stories
-
November 30, 2020
Do You Have A COVID Quarantine Protocol?
Imagine this scenario. A guest arrives after a short flight for a five-night stay. A few days later, not feeling…
-
November 23, 2020
Relying On Revenue Management
Perhaps the worst repercussion of the lockdowns and the cessation of travel has been that hotels have had to part…
-
November 16, 2020
Maximizing Revenues Starts With Prearrival Tech
We’re now in the long tail of the pandemic. Our properties have upgraded our safety protocols to prevent the spread…
-
November 4, 2020
Employing A Workcation Strategy
Working from home is becoming a permanent reality for many. This means more flexible hours, a rise in stir-craziness and…
-
November 2, 2020
Emphasizing Payment Efficiency
The hardships of the pandemic continue to play out for hotels in numerous ways, one of the most jarring being…
-
October 26, 2020
Give Guests ‘Value’ For Q4 Bookings
As the COVID-19 crisis is taking significantly longer than initially predicted to resolve itself, local leisure, staycations, workcations and drive-to…
-
October 19, 2020
Do Guests Care For Cleaning Or Anonymity?
The first step for all hotels to make them safe in the wake of COVID-19 was a scrupulous refocus on…
-
October 13, 2020
Sunsetting RevPAR In Favor Of GOPPAR
How do you use RevPAR to evaluate individual property performance? If anything, COVID-19 has brought to light the shakiness in…
-
October 6, 2020
Software Tools For Post-COVID Success
We’re well on our way into the ‘next normal’—a catch-all term differing from the more binary ‘new normal’ that inscribes…
-
October 2, 2020
Planning For a Reservations-Only Culture
During summer, your restaurant patrons are likely to not balk at all at the chance to comfortably eat outside on…
-
September 22, 2020
Adaptive Reuse For Rooms
Only in New York…as they used to say. As one of the worst hit cities during the pandemic and one…
-
September 9, 2020
Restoring Group Confidence
The stats from the summer of COVID show on a very broad level that leisure can be quite nimble to…
-
September 1, 2020
Tactics To Keep Staycations Coming
The summer of COVID was also the summer of local leisure, with staycations and drive-to market guests dominating most open…
-
August 28, 2020
Benefits Of Being Out Of Touch
Now that COVID has forced hotels to adopt touchless or cashless payment methods, it’s worth a bit of a history…
-
August 25, 2020
Long-Term Effects Of Lockdown Measures
If ever COVID is put behind us once and for all – whether due to herd immunity or mass vaccination…
-
Stories
August 17, 2020Will COVID Delay Peak Summer Into Autumn?
While travel is slowly ramping back up, there are still millions of people waiting anxiously for the virus to be…
-
August 11, 2020
COVID Compliance Software Creates Solution
Second waves are a constant threat at present, and every hotel needs to do its part to prevent the virus…
-
August 6, 2020
Taking The Direct Approach
Some of the initial travel statistics as we all emerge from lockdown are not the most optimistic for booking direct,…
-
August 3, 2020
Teeing Up Socially Distant Activities
Prior to the coming of COVID-19, I had predicted a long, slow demise for golf. However, now that social distancing…
-
July 29, 2020
A Group Effort
Most hotels don’t earn their keep from leisure guests alone. So, despite our laudable efforts to make people vacation again…
-
July 24, 2020
Key Summer Strategies
Top-level property awareness is still the lifeblood that feeds demand and bookings. Many properties are doing good numbers over the…
-
July 20, 2020
COVID Means No More Phone Transactions
With most of a hotel’s workforce completing their tasks from the comforts of their home offices during the pandemic, this…
-
July 14, 2020
Competition From Cruises May Increase
Cruise lines were probably impacted the worst of all industries from COVID-19. Not only did the lockdown force nearly all…
-
Stories
July 2, 2020The Need To Watch Home Sharing
Part of the new normal after the Coronavirus has died off will be a great reshuffling of customer behaviors, including…
-
July 1, 2020
Who’s Pinch Hitting at Your Hotel?
Understanding a bit of baseball terminology can aid in your post-Covid recovery. This ramp-back-up phase won’t mirror the sudden occupancy…