November 16, 2023
BITAC Owners Panel: Challenges and Trends Impacting Hotel Owners
The hospitality industry is currently facing many challenges such as staffing issues and the question of how best to integrate…
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November 22, 2023
From Lobby to Rooftop: How Gamifying Your Hotel Can Boost Guest Delight!
In the ever evolving landscape of the world, the concept of gamification has become a groundbreaking strategy to enhance experiences,…
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November 15, 2023
Transitioning Seasonal Employees to Full-Time Team Members
The holiday season is a busy and crucial time for the hospitality industry, and many hotels hire seasonal employees to…
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November 14, 2023
How to Customize Guest Comfort Through Mobile Apps
An often overlooked point of contact with customers for hospitality businesses is mobile apps. Mobile apps are a fundamental change…
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November 13, 2023
Have You Had Your “iPhone Moment” In Hospitality?
Ever since I was young, I’ve been obsessed with growth and achieving excellence. I played basketball from four years old…