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  • Stories

    Undervalued?

    One thing we’ve heard consistently during the past several months is that those bargain hunting to get hotels for 50…

  • Stories

    A Learning Experience

    Looking back on the past 12 months of the COVID-19 pandemic and all the uncertainty that went along with it,…

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    An Extended Legacy

    There is little debate that extended-stay is the best performing and most resilient segment in the hospitality industry these, especially…

  • Stories

    Riding The Waves Of A Renovation

    Hoteliers looking to take on a significant renovation often have to look long and hard to find an ideal time…

  • Stories

    A Pet Project

    How did you cope with the lockdown? While most of us learned a few new skills, decided to take up…

  • Stories

    Luxury Looks To Adapt To New Normal

    The growing importance of attracting locals as a means of combatting large-scale travel restrictions was a key focus for a…

  • Stories

    Stepping Up

    Increasing engagement with its customers, creating unique experiences and the need to continually innovate are among the keys to success…

  • Stories

    Vying For More Vaccinations

    It’s been estimated by most medical experts that in order to achieve the much sought-after herd immunity in the fight…

  • Stories

    Creating A Comfort Level

    Making guests feel comfortable traveling again has been a top priority for Wyndham Hotel Group in the months since the…

  • Stories

    Tracking The Multi-Unit Trends

    The importance of diversification in business and the overall resiliency of the multi-unit housing segment were among the main points…

  • Stories

    Going After New Guidelines

    More than ever before consumers are keenly focused on making sure the hotels they visit meet the most current standards…

  • Stories

    A Focus On Flexibility

    Recognizing that hotel companies need to pivot in response to the pandemic and the resulting reduced demand, Staypineapple has opted…

  • Ensuring Your Hotel’s Visibility Is Consistent

    A lot has changed regarding channel distribution in the past year, and with the expected surge back to healthier travel…

  • Finding The Right Post-Pandemic Communication Medium

    The pandemic has all but permanently changed travel behavior. With numerous other articles discussing hypersensitivity to COVID-19 sanitization procedures, drive-to…

  • Getting The Message

    We’re all waiting for travel numbers to improve, but in the meantime budgets have to be kept as low as…

  • Can You Charge For A COVID-19 Safety Feature?

    The pandemic forced hotels to up their cleanliness game on numerous fronts. Much like how housekeeping costs were baked in…

  • Maximizing Hotel Team Videoconferencing

    Are you sick of all the Zoom, Skype, Google Meets and Microsoft Teams calls yet? While it’s a good morale…

  • Doubling Down During Pandemic

    “You take the business wherever and whichever way it comes, but you need to be prepared to serve it,” started…

  • Reopening A Profitable Spa In 2021

    Most spa operations have yet to properly recover from the rigors of 2020. Our hope is that as we emerge…

  • Extending The Holiday Season To Boost Revenues

    The holiday season of 2020 may have been good for some hotels and abysmal for others. With the pandemic still…

  • Hoping For A Happy Hour Surge In Spring

    It’s easy to be nothing but negative amidst all the holiday season lockdowns and the dearth of travelers on the…

  • Using Tech To Regain Group Business

    Groups and MICE (Meetings, Incentives, Conferences and Exhibitions) travel will come back. Eventually we will have a workable vaccine and…

  • Turning To Technology

    We all want the pandemic to be over, but the night is darkest just before the dawn. I view these…

  • Maximizing Your PMS Usage And Revenues

    Planning ahead into 2021 amidst ongoing second wave lockdowns, staged reopenings and the emergence of a vaccine is a doozy.…

  • Making Your Reputation Right

    When we refer to reputation management we are discussing the capacity of user-generated content (UGC) stemming from a guest’s experience…