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Stories
The IT Director Perspective at a Caribbean Five-Star Resort
Some luxury properties can have over a hundred different technology vendors to satisfy the entire guest value chain, both on-property…
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COLUMN: Recognizing the Unsung Heroes of the Hospitality Industry
Labor Day is a time to celebrate the contributions and achievements of workers and executives across various industries. While it…
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Why Smart Hospitality Pros Should Tune into TikTok for Golden Insights
TikTok is much more than a platform for viral dances and challenges. For the hospitality industry, it’s a goldmine of…
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Stories
The Balance Between Raising ADR and Managing Guest Expectations
There are a lot of factors that are driving up hotel ADRs, with lingering inflation as just one of them…
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Stories
How Meyer Jabara’s ‘Journey’ Culture Improves Their Retention
In recent years, “culture” has become an oft-used buzzword. Every company wants to have a strong culture, but it’s much…
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Hospitality Data Minute: August 20-26
United States hotel performance declined again last week but showed positive results year-to-year, according to STR, a data solutions and…
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Stories
BITAC Events to Feature Virtual GM Podcast at Upcoming Events
For the last year, the Virtual GM podcast has been gracing the ears of hospitality industry members looking for insights…
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Legal Tips with Richard Sheinis: Beware Using Dark Patterns
Dark patterns in advertising are nothing new. We are all familiar with retail stores strategically displaying their products so you…
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Driving Thru Digital: How McDonald’s Strategy Flips The Online Game
Ray Kroc, the genius behind the growth of the global behemoth that is McDonald’s, once said, “If you’re not a…
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Leverage These Core Copywriting Principles To Get More Engagement & Sales
Dove’s “Real Beauty” campaign flipped the beauty industry 180 degrees. It was launched in 2004 by Unilever, aiming to build…
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Bidwell Marriott in Portland Highlights Community with Speaker Series
Many hotels embrace the communities they exist within through various features, whether they be the design and artwork in the…
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How Employee Retention Plays a Role in Shaping Guest Experiences
In today’s business climate, retention is essential. And in a sector as dynamic as hospitality, service excellence and retaining skilled,…
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Hospitality Data Minute: August 13-19
United States hotel performance declined again last week and had mixed results year-to-year, according to STR, a data solutions and…
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Midweek Musings: Why is it so Hard to Establish a Strong Culture?
In my time as a University of Nebraska-Lincoln College of Business student, I heard the word “culture” more times than…
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Stories
Management Mavens: Equinox Hospitality
Do you have to be a super-huge company to be effective in what you do? There are those who would…
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The Real Reason Guests Share Their Food Pics – And How You Can Use it to Your Advantage
At first glance, social media appears as an endless stream of pictures, captions, and stories. But what if we redefine…
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3 Components to Generating Unlimited Hospitality Growth
Want to know the secret behind guaranteed, consistent growth for your hospitality company? I’m going to be honest, it’s not…
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Cornell’s Nolan School of Hotel Administration Continues Mission in its Second Century
Today, we’re launching our Higher Education Spotlight series as part of Hotel Interactive’s premium content. In order for hospitality executives…
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Hospitality Data Minute: August 6-12
United States hotel performance declined last week but improved slightly year-to-year, according to STR, a data solutions and insights group.…
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Midweek Musings: Balancing Technology with Humanity in Hospitality
The idea of technology rising up to take over the world is not a new one. Science fiction novels of…
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Engaging with Executives: LivAway Suites’ COO Kevin Dailey
Our Engaging with Executives series consists of one-on-one Q&As with executives around the hospitality industry, breaking down recent trends and…
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A Modern Formula to Help Update Your Recruiting Tactics
One of the biggest problems within the hospitality industry is the labor shortage. Now, it’s been going on for so…
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How Hospitality Professionals Can Save Time While Making More
I recently took a 10-hour road trip from Abingdon, Virginia to Grand Rapids, Michigan. They may seem like random places…
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Stories
BITAC Independent Panel: The Role of Technology and AI at Independent Hotels
Technological advancements such as robotics and artificial intelligence have completely altered the landscape of hospitality. Deciding which technologies to implement…
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Hospitality Data Minute: July 30-August 5
United States hotel performance last week declined both week-to-week and year-to-year, according to STR, a data solutions and insights group.…