Stories
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BITAC Operations Panel: Navigating Labor Shortages and Uncertainties in 2023
For just about every corner of the hospitality industry, labor is a top issue. According to the American Hotel & Lodging Association’s 2023 State of the Industry Report, 79% of industry respondents indicated a staffing shortage at their property, and…
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BITAC Operations Panel: Recognizing the Value of Technology in Support of Operations
Every hotel has unique operational challenges to solve on a daily basis. More and more, technology can offer efficient solutions to these problems Attendees at BITAC Operations, which took place from April 16-18 at the Rancho Bernardo Inn in San…
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BITAC Operations Panel: The Hospitality Technology Shift
Making technology decisions is one of the most important choices hotel operators will make, as the panelists of “The Hospitality Technology Shift: Identifying Obstacles & Opportunities” attested. The panel discussion was the fifth of seven educational sessions at BITAC Operations…
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Richard Sheinis Talks Data Privacy Laws at BITAC Operations
Hospitality companies are often national or international enterprises in terms of the data they process. For an across-the-pond visit from London to Los Angeles, a British consumer’s data will be processed as they search for a Hollywood hotel. In this…
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BITAC Operations Keynote Speech: Benefits of Strategic Partnerships
Consumers experience corporate strategic partnerships often in their day-to-day life, from Starbucks inside Barnes & Noble bookstores to Uber and Spotify teaming up to offer tunes during rideshares. Jonas Tanenbaum kicked off the educational sessions at BITAC Operations at the…
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BITAC Operations Panel: What’s Next in Tech
Improvements in technology have rapidly advanced in the last few years, from robotics to mobile devices to artificial intelligence. The hospitality industry has and continues to evolve its tech capabilities to best serve guests and staff. Technological advancements in the…