Stories
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Cabot Citrus Farms to Bring Redefined Vision of High-End Golf Destination
As he stood in the sand surrounded by the mossy oak trees and scrub bushes of North Central Florida, Ben Cowan-Dewar reflected on the first time he saw the former World Woods Golf Club he is developing into Cabot Citrus…
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Using Pre-Stay Guest Questions to Guide Marketing and Brand Upgrades
On a limited budget, where do you allocate resources to get the most bang for your buck? This is a consummate challenge for any business, let alone such a complex operation as a hotel property. In 2023, the more data…
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Engaging with Executives: NorthPointe Hospitality Management President Greg Winey
Introducing a new series from Hotel Interactive — Engaging with Executives. This series will consist of Q&As with executives around the hospitality industry, breaking down recent trends and news in their companies and the industry as a whole. The first…
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How a Columbus Artist and Mom Created a New Sleeve Design for DoubleTree’s Iconic Cookie
Frequent guests at DoubleTree hotels know they can expect a delicious and warm chocolate chip cookie when they check in. But starting last month, those cookies will now be received in a special sleeve. Through a contest last year, Sarah…
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Exclusive: One-on-One Interview with AHLA President and CEO Chip Rogers
It’s no secret that the COVID-19 pandemic has touched every corner of the world, impacting industries of all shapes and sizes. The hospitality industry is no different, as the instant shutdowns of travel and social gatherings in March 2020 hit…
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Understanding ChatGPT and its Implications for Hotels
You’ve seen the news. ChatGPT has been lauded and also scolded as a groundbreaking artificial intelligence chatbot that is the most adept to date at intimating human conversational versatility when delivering answers to any number of questions or creative requests.…