Stories
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Benefits Of Being Out Of Touch
Now that COVID has forced hotels to adopt touchless or cashless payment methods, it’s worth a bit of a history lesson on why these upgrades may actually be unconsciously cajoling your guests to spend a bit more with your hotel.…
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Long-Term Effects Of Lockdown Measures
If ever COVID is put behind us once and for all – whether due to herd immunity or mass vaccination – the measures that our hotels have taken to stymie viral spread in the near-term may ultimately prove to be…
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Will COVID Delay Peak Summer Into Autumn?
While travel is slowly ramping back up, there are still millions of people waiting anxiously for the virus to be completely eradicated before they will resume normal behavior. Many have already started traveling, but second wave re-entries in lockdown conditions…
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COVID Compliance Software Creates Solution
Second waves are a constant threat at present, and every hotel needs to do its part to prevent the virus from coming back and forcing governments to re-enter lockdown conditions. More so than that, it’s a matter of reputation management,…
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Taking The Direct Approach
Some of the initial travel statistics as we all emerge from lockdown are not the most optimistic for booking direct, as Airbnb and Booking have been shown to be leaders in search share in many key European markets. However, I…
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Teeing Up Socially Distant Activities
Prior to the coming of COVID-19, I had predicted a long, slow demise for golf. However, now that social distancing is a leading trend, this sport as well as many other activities where human contact is scant, may see a…