Stories
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Conversational AI Exemplifies the New Era of Hotel Operations
Heading into this past summer’s travel recovery surge, every hotelier knew that labor shortages would be something to contend with, but we largely underestimated the severity of this crisis. In hindsight, the consequences have ranged from service errors, negative online…
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Aiming Higher
Aimbridge Hospitality continues its focus on acquiring top talent on the heels of its recent restructuring this time adding a c-level executive to its leadership team. The third-party management giant earlier this week introduced Patrick Volz as its COO, global…
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Schulze Aims to Achieve Top 100 Status
Even billionaires have bucket lists. Richard M. Schulze, founder of retail giant Best Buy, wants the International Course at his Aurora Anguilla Beach Resort & Golf Club to achieve Top 100 status in the next two years. One way to…
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The Dependency Ratio and Ongoing Hotel Labor Challenges
By 2050, one-third of the population will be over the age of 65 in most of Western Europe, Japan, South Korea, New Zealand and a few others. Yes, that’s long way’s off; why care? Well, demographic shifts of this nature…
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A Look at the Transition to CEO
Alex Tisch smiled at the analogy of his impending move from president of Loews Hotels & Co., to CEO, replacing cousin Jonathan Tisch as the head of one world’s leading hotel brands, as that of a good baseball umpire That…
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Niche Growth
Third-party Operator Twenty-Four Seven Adds To Portfolio, Executive Ranks