Uncategorized
-
All-in-One Or APIs? Modern PMS Offers The Best Of Both Worlds
By Warren Dehan Technology’s impact on hospitality has been transformative, but no one tool can do everything. This can be tough to confront when looking for something as integral as a hotel property-management system, but this is the reason APIs…
-
Maestro PMS And Hapi Streamline Salesforce Connectivity For Margaritaville Hotel
MARKHAM, ONTARIO—Today, Maestro and Hapi have teamed to enable independent hotels to make more impactful connections with their guests. By integrating Maestro PMS with Hapi, hoteliers and technology solutions providers can now access and share data with Maestro as well…
-
High Standards: Why Independent Hoteliers Need A PMS Tech Partner That Matches Their Service Culture
By Warren Dehan Hospitality is just not like other industries when it comes to giving and receiving customer service. This is a business that is built on patience and understanding, as well as an unwillingness to compromise on quality and…
-
The Return of Incentive Travel: Using the Hotel PMS To Manage And Grow Guest Loyalty In Independent Hotels
By Warren Dehan Loyalty programs provide a bounty of opportunities for hotels to grow their customer base and better engage with travelers. A recent study shows 77 percent of hoteliers value driving guest loyalty as their No. 1 tech initiative…
-
What To Look For When Sourcing Out Your New Cloud PMS
By Warren Dehan Today’s hotel operators are on the move more than ever and many are challenged with not enough time or staff to manage operations in this new landscape. Hoteliers are telling us they need more mobility for remote…
-
Crystal Springs Spa & Golf Resort Centralizes Inventory Control Across 12+ Revenue Centers with Maestro PMS/Yellow Dog Software Integration
MARKHAM, ONTARIO—With six golf courses, four pro shops, and two spas, Crystal Springs Resort in Hamburg, N.J., wanted to consolidate its inventory processes. The largest four season golf, spa, and culinary destination in the Northeast has been relying on the…
-
M3 Helps Launch $350k Ukraine Relief Initiative By Becoming A Founding Partner Of HospitalityforPeace.org
GWINNETT, GA–M3, along with other hotel tech providers, has successfully helped launch HospitalityForPeace.org. Through the alliance of these hospitality and hospitality-related companies, the hotel industry has come together to help provide Ukrainian with much-needed relief and aid. These donations, currently…
-
Myrtle Beach Seaside Resorts Condo Hotel Collection Goes Live With Contactless Guest Journey Powered By Zaplox And Maestro PMS
LUND, SWEDEN—As consumer demand for travel and hospitality returns, hotels are facing staff shortages while trying to meet guests’ expectations on high quality service, but with less physical contact with the staff. Following this new market opportunity, Maestro PMS teamed…
-
AKA Extending Digital Conveniences To Hotel Guests And Residents With Maestro PMS Online Payment Portal
MARKHAM, ONTARIO—Today’s travelers are seeking contactless, efficient tools to help them better engage with their accommodations host before, during, and after their stays. Award winning AKA, operating luxury hotels and extended-stay hotel residences, is delivering on these expectations by leveraging…
-
The Three Staple Traits of a Great PMS Partner: Service, Service, Service
By Warren Dehan Hoteliers can recognize high-quality service a mile away — they spend all day delivering it to guests, after all. With technology playing a greater role in hotel operations, finding a reliable partner for your hotel’s property-management system…