Stories

  • FairmontMayakoba

    How Wellness and Sustainability Intersect at the Fairmont Mayakoba

    In this case study, we look at not only some tactical programming for how to embed wellness and sustainability into a resort hotel, but also how to develop them in such a way as to provide a strong incentive for…

  • BITAC Owners Panel

    BITAC Owners Panel: Challenges and Trends Impacting Hotel Owners

    The hospitality industry is currently facing many challenges such as staffing issues and the question of how best to integrate technology. During a panel session at BITAC Owners, taking place from November 5-7 at the Baha Mar Resort in Nassau,…

  • Linda Nazareth

    BITAC Owners Keynote Speech: What the New World of Work Means for Hotels

    Leaders in the hospitality industry were in attendance at BITAC Owners from November 5-7 at the Baha Mar Resort in Nassau, Bahamas, to connect with their peers, network and learn more about new business opportunities. During the first morning of…

  • MM DHG

    Management Mavens: Davidson Hospitality Group

    No matter what happens next year, 2024 is going to be golden for Davidson Hospitality Group. It’s not that President/CEO Thom Geshay has a crystal ball in his bottom right drawer and can see the future, or that Executive Chairman…

  • Sleep Program

    What a Luxury Sleep Program Looks Like with Equinox Hotel New York

    Sleep is increasingly being studied and proclaimed as a core pillar for health, cognition and longevity. Travel always seems to get in the way of a good night’s sleep, though. Luckily, hotels are responding to the rise of sleep tourism…

  • John schnobrich 2FPjlAyMQTA unsplash

    Looking at the Net Revenue Impact of Chatbots

    Artificial intelligence will be a topic for hotels for decades to come, but right here in Q4 2023, it’s all about deploying incremental solutions to drive more and more efficiencies and profitability. Foremost among all the other AI tools that…

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