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Palmer House, A Hilton Hotel Welcomes New General Manager, Konstantine Drosos

February 9, 2023

Palmer House, a Hilton Hotel is pleased to announce the appointment of Konstantine (“Gus”) Drosos as General Manager. Drosos brings more than 25 years of experience in the hospitality industry exclusively with Hilton across Illinois and California.

In his most recent role, Drosos served as General Manager of ​​Hilton Chicago O’Hare Airport, the only Chicago O’Hare hotel on airport grounds, where he led renovations, oversaw day-to-day operations, and was awarded the Market Share Award of Excellence for 2021. Prior to his role at Hilton Chicago O’Hare Airport, Drosos served as the General Manager of Embassy Suites Chicago Downtown Magnificent Mile for three years, achieving the Hilton Hotel of the Year Award in 2016. Notably, Drosos also served as Hotel Manager of Palmer House, a Hilton Hotel from January 2013 through December 2014.

“I am thrilled to announce my return to the storied Palmer House, a Hilton Hotel, at this pivotal time for the industry, when the appetite for domestic travel in particular continues to increase exponentially,” said Drosos. “I am honored to continue my work with the Hilton brand that has shaped me into the leader that I am today, alongside my talented team members who similarly value and strive to provide memorable experiences for our guests and our surrounding Chicago community, while preserving the Palmer House’s rich narrative.”

Drosos has served on the board of several organizations in the Chicago area, including a stint as the chairman of the board for IHLA in 2022, and officer positions at HELRA and the Chicago Loop Alliance. Drosos earned his degree in Economics at the University of California at Santa Barbara. He values his time with his wife and three children, and enjoys reading world history, playing guitar, and visiting his parents in his home country, Greece, during his personal time.

About Palmer House, a Hilton Hotel

Located in the heart of Downtown Chicago, Palmer House, a Hilton Hotel is within walking distance to Chicago’s famed cultural, business and shopping destinations such as the shops along State Street, the Art Institute of Chicago, Chicago Symphony Orchestra and the Joffrey Ballet. Acknowledged for its deep-rooted history, Palmer House, a Hilton Hotel first opened on September 26, 1871. The hotel began as an extravagant wedding gift from Potter Palmer to his new wife, Bertha, and was immediately regarded as one of the most luxurious hotels in Chicago. Just 13 days after its grand opening, the Palmer House was completely destroyed by the Great Chicago Fire. However, not to be deterred, founder Potter rebuilt the grand hotel, and the new Palmer House welcomed its first guests on November 8, 1873, marking the opening of what would become the nation’s longest continually operating hotel. With 1,641 rooms, the hotel offers several dining options, including Lockwood Lobby Bar. The property also features an 8,000 square-foot oasis known as The Spa at Palmer House.

About Hilton Hotels & Resorts

Hilton Hotels & Resorts has set the benchmark for hospitality around the world, providing new product innovations and services to meet guests’ evolving needs. With more than 575 hotels across six continents, Hilton Hotels & Resorts properties are located in the world’s most sought-after destinations for guests who know that where they stay matters. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Begin your journey at www.hiltonhotels.com, and learn more by visiting newsroom.hilton.com/hhr and following Hilton Hotels & Resorts on Facebook, Twitter, and Instagram.

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