Lead Stories
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Stories
Passalacqua as the World’s Best Hotel and Hospitality’s True Soul
What does it take to be recognized as the best hotel in the world? With the latest estimates putting it…
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Stories
BITAC Owners 2025 Panel: AI and the Guest of 2030, Part 2
Our executive event-producing sister company, BITAC, hosted its annual Owners event recently, which was attended by a select group of…
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Stories
BITAC Owners 2025 Panel: AI and the Guest of 2030, Part 1
BITAC, the executive event-producing sister company of Hotel Interactive, recently held its annual Owners event with hoteliers from across the…
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Stories
BITAC Owners 2025 Panel: Hotel Repositioning & Renovating, Part 2
At Hotel Interactive and sister company BITAC’s 2025 Owners event one of the educational panel discussions shined a spotlight on…
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Stories
BITAC Owners 2025 Panel: Hotel Repositioning & Renovating, Part 1
Hotel Interactive’s sister company, BITAC, recently gathered hoteliers from across the nation for its annual Owners executive event that featured,…
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The Centennial at The Mayflower Hotel Means Every Hotelier is a Historian
The hallmarks of hospitality are great service, comfortable lodgings, delectable cuisine, fancy spas, and a sense of place. But look…
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Stories
BITAC Operations 2025 Panel: Transforming Hospitality with AI
NEWPORT BEACH, CA — Each year, Hotel Interactive gets together with its sister company, BITAC, to put on our Operations…
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Stories
BITAC Sales & Marketing 2025 Panel: Digital Marketing and Commercial Strategies, Part 2
SAN DIEGO, CA — Each year, BITAC and Hotel Interactive hold a Sales & Marketing executive event; this year’s occurred…
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Stories
BITAC Operations 2025 Panel: Navigating the Tech Landscape, Part 2
NEWPORT BEACH, CA — At the recent BITAC/Hotel Interactive annual Operations event, one of our panels discussed the latest technology…
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Stories
BITAC Sales & Marketing 2025 Panel: Digital Marketing and Commercial Strategies, Part 1
SAN DIEGO, CA — At the recent BITAC/Hotel Interactive Sales & Marketing event, one of the panels took on digital…
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Stories
BITAC Operations 2025 Panel: Navigating the Tech Landscape, Part 1
NEWPORT BEACH, CA — BITAC and sister company Hotel Interactive recently held our annual Operations event, where one of the…
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Personalization Versus Customization with Crockfords Las Vegas GM Aleksandra Kotle
As we see time again, the story of a hotel is the story of the people working at the hotel.…
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Stories
BITAC Sales & Marketing 2025 Panel: AI in Hospitality
SAN DIEGO, CA — At the recent BITAC/Hotel Interactive Sales & Marketing event, one of the panels dove into a…
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Case Study: The Future of Experiential Events with the Fairmont Rio de Janeiro Copacabana
During the BITAC Owners Fall 2024 conference, we presented 10 ideas that all hotels can learn from some of the…
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Stories
BITAC Sales & Marketing 2025 Panel: How to Lead with Vision and Values in the Hospitality Industry
SAN DIEGO, CA — Our sister company, BITAC, recently held its annual Sales & Marketing event, where one of the…
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Stories
Innovating Guest Experiences Through Design & Technology: Insights from BITAC Luxury 2025
At BITAC Luxury 2025, a captivating panel discussion was held to explore the intersection of technology and design in luxury…
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An Interesting Application for Hotel AI Is Guest Segment Suggestions
Hotels depend on segmentation, but why stop at just three (leisure, corporate, group)? With advancements in data streaming, APIs, data…
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Stories
The Rise of Sustainability and Eco-Conscious Travel
As we progress into 2025, one of the most significant and pervasive trends in the hospitality industry is the shift…
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Stories
ALIS 2025: Larry Cuculic, CEO of Best Western Hotels Shares a Vision for Growth, Innovation and Driving Guest Loyalty
In an exclusive interview at ALIS 2025, Larry Cuculic, CEO of Best Western Hotels, provided valuable insight into the strategic…
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Stories
Hyatt’s Vision for the Future: Expanding Luxury and Lifestyle Brands with Katie Johnson
At this year’s ALIS conference in Los Angeles, I had the privilege of speaking with Katie Johnson, Hyatt’s Vice President…
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