Hyatt Regency Jacksonville Riverfront Announces New General Manager

August 2, 2023

Jacksonville, FLA. – Hyatt Regency Jacksonville Riverfront, located on the St. Johns River next to the scenic Main Street Bridge, announced Tuesday the appointment of Jeff Thompson as general manager. In his role, he will oversee the 951-room hotel, with 116,000 square feet of versatile function space, three on-site restaurants, a to-go market, and pool bar. Thompson joins the property from Hyatt Regency Clearwater Beach.

“I’m thrilled to join the team at Hyatt Regency Jacksonville Riverfront and become involved in the city’s vibrant community,” said Thompson.  “The team at the hotel is second to none and the world-class experience they provide to guests is unmatched.  I am honored to lead the property and continue to provide the unparalleled customer service that has made Hyatt Regency Jacksonville Riverfront the leading hotel for leisure, business and group travelers, as well as dining and events in the area.”

With more than 18 years of experience working in the hospitality industry, Thompson began his career as a management trainee and assistant director of rooms at Hyatt Regency Lake Tahoe.  During his time working with Hyatt, he has held director of rooms positions at a several hotels including Hyatt Regency Chicago, Hyatt Regency McCormick Place and Hyatt Regency Indianapolis.  He had been the general manager at Hyatt Regency Clearwater Beach since 2019.

Thompson graduated with a Bachelor of Business Administration degree with an emphasis in hospitality administration and management from Florida State University in 2005.

“Throughout my career, I have had the pleasure of encountering remarkable leaders, who have been incredibly influential in shaping my career,” said Thompson. “I am grateful for everyone who has helped me along the way and look forward to providing that same support to my colleagues.”