Stories
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BITAC Sales & Marketing 2025 Panel: Digital Marketing and Commercial Strategies, Part 1
SAN DIEGO, CA — At the recent BITAC/Hotel Interactive Sales & Marketing event, one of the panels took on digital marketing. Moderated by Pristine Hospitality COO Arti Patel, the panelists were Stonebridge Companies Corporate Director — Digital Marketing and E-Commerce…
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BITAC Operations 2025 Panel: Navigating the Tech Landscape, Part 1
NEWPORT BEACH, CA — BITAC and sister company Hotel Interactive recently held our annual Operations event, where one of the panels dove into the latest technology. Moderated by Brent Hayhurst, the VP of program development at Curator Hotel & Resort…
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Personalization Versus Customization with Crockfords Las Vegas GM Aleksandra Kotle
As we see time again, the story of a hotel is the story of the people working at the hotel. This is especially true for the luxury hospitality segment where service excellence, exclusive amenities, and personalization are hallmarks of an…
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BITAC Sales & Marketing 2025 Panel: AI in Hospitality
SAN DIEGO, CA — At the recent BITAC/Hotel Interactive Sales & Marketing event, one of the panels dove into a topic on the tip of everyone’s tongues: AI. Moderated by PM Hotel Group SVP of Commercial Strategies Lovell Casiero, the…
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Case Study: The Future of Experiential Events with the Fairmont Rio de Janeiro Copacabana
During the BITAC Owners Fall 2024 conference, we presented 10 ideas that all hotels can learn from some of the greatest luxury hotels around the world. One of those properties we highlighted was the Fairmont Rio de Janeiro Copacabana. As…
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BITAC Sales & Marketing 2025 Panel: How to Lead with Vision and Values in the Hospitality Industry
SAN DIEGO, CA — Our sister company, BITAC, recently held its annual Sales & Marketing event, where one of the panels dove into the topic of leading with values and vision. Moderated by Nick Horgan, the chief commercial officer at Amaze…