Stories
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BITAC Owners Spring – Navigating Supply Chain Disruptions
The BITAC Owners event took place at the Caribe Hilton in San Juan, Puerto Rico. During this illustrious event, a panel discussion took place exploring the significant disruptions and complexities faced by the hospitality sector in managing supply chains. This…
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The Imperative of Sustainability in Hospitality
In an era where environmental consciousness is increasingly becoming a societal norm, the hospitality industry stands at a crossroads. Long perceived as a sector of extravagance and opulence, it is now under scrutiny for its environmental footprint. From towering hotels…
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Digital Transformation in Gaming
One of the most significant shifts witnessed in recent years is the digital transformation of gaming experiences within casino hotels. Gone are the days when rows of traditional slot machines dominated the gaming floors. Today, these establishments are embracing digital…
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Can Artificial Intelligence Elevate Guest Safety & Security in Hotels?
In the hospitality industry, ensuring the safety and security of guests is paramount. Hotels are constantly seeking innovative solutions to enhance security measures while providing a welcoming and comfortable environment for their guests. With the advent of Artificial Intelligence (AI),…
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From Childhood Gardens to Culinary Diplomacy: The Journey of Dale Miller, Certified Master Chef
In the realm of culinary arts, few designations command as much respect and admiration as the title of “Certified Master Chef.” Chef Dale Miller, CMC, WGMC, AAC, belongs to an elite group of only 69 individuals who hold this esteemed…
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The Emergence of PIP-Driven Sales in Hospitality: Anticipating Trends for 2024
In the ever-evolving landscape of the hospitality industry, adaptation and innovation are paramount. Among the many strategies that have emerged, one particular trend has gained significant traction in recent years – PIP-driven sales. Property Improvement Plans (PIPs) have long been…