Stories
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Examples of How Marriott Supports Blended Travel Growth
Heading into 2025, the growth for many hotels may not come from the leisure segment which is showing signs of a plateau following the pandemic recovery. Instead, the growth may come from the corporate and group segments, whereby the biggest…
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Shaping the Future of Multifamily Housing: A Panel Discussion with Industry Leaders
At the recent BITAC Multi-Unit Housing event at The Ritz-Carlton in Amelia Island Florida, I moderated a dynamic panel with three distinguished leaders in the Multifamily space. We explored the evolving landscape of wellness, sustainability, and property management. The conversation…
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Insights from Chris Medaris of Hilton Supply Management
I recently had the chance to chat with Chris Medaris, Manager of Customer Engagement at Hilton Supply Management, at the BITAC Multi-Unit Housing event in Amelia Island, Florida. He shared his journey and insights into the evolving intersection of hospitality…
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Hotel Chains Revamping Offerings to Mirror the Airline Model
As the global hospitality industry evolves, hotel chains are increasingly drawing inspiration from the airline industry. This shift reflects a broader trend towards personalization, revenue optimization, and operational efficiency. By adopting strategies similar to those used by airlines, hotels are…
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Hotel Loyalty Programs: Driven by Personalization and Technology?
In the competitive world of hospitality, hotel loyalty programs have evolved from mere perks into vital components of customer retention strategies. As consumer expectations shift, understanding the latest trends and the growing importance of these programs can offer travelers and…
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Key Insights from BITAC Independent’s Panel on Thriving in a Crowded Market
At the recent BITAC Independent event, Jenn Parks, vice president of the Curator Hotels and Resorts Collection, moderated a panel discussion on how independent hotels are distinguishing themselves in an increasingly competitive market. The panel featured Bree Brostko, COO and…