Stories
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Can Artificial Intelligence Elevate Guest Safety & Security in Hotels?
In the hospitality industry, ensuring the safety and security of guests is paramount. Hotels are constantly seeking innovative solutions to enhance security measures while providing a welcoming and comfortable environment for their guests. With the advent of Artificial Intelligence (AI),…
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From Childhood Gardens to Culinary Diplomacy: The Journey of Dale Miller, Certified Master Chef
In the realm of culinary arts, few designations command as much respect and admiration as the title of “Certified Master Chef.” Chef Dale Miller, CMC, WGMC, AAC, belongs to an elite group of only 69 individuals who hold this esteemed…
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The Emergence of PIP-Driven Sales in Hospitality: Anticipating Trends for 2024
In the ever-evolving landscape of the hospitality industry, adaptation and innovation are paramount. Among the many strategies that have emerged, one particular trend has gained significant traction in recent years – PIP-driven sales. Property Improvement Plans (PIPs) have long been…
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Unveiling Valerio Duchini’s Vision for B&B HOTELS: A Glimpse into Leadership and Strategy
In a dynamic interview with Valerio Duchini, President CEO at B&B HOTELS US, we gained insight into his leadership style, strategic vision, and the future of the hospitality industry. His leadership style revolves around teamwork, delegation, and shared vision. He…
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The Metaverse Experience: Redefining Hospitality in Virtual Realms
In a world where technological advancements are continuously reshaping industries, the hospitality sector is not one to be left behind. Enter the Metaverse Experience – a revolutionary concept that is redefining the very essence of hospitality by offering guests immersive…
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Lessons Learned: Insights from Hospitality Icon Eric Danziger
I had the privilege of conducting an interview with esteemed Hotel Executive, Eric Danziger. During our conversation, he graciously shared his retirement aspirations alongside reflections on his illustrious career achievements. The experiences he recounted were exceptionally insightful, rendering our exchange…