Lead Stories

Open-Minded Approach

Kimpton Key West Collection Lets Employees Be Themselves

By Steve Pike | July 23, 2021

Kimpton Hotels & Restaurants operates under a simple philosophy for its guests and staff: Stay Human.

“We want our employees to be themselves,” said Megan Coccitto, director sales and marketing at the five-hotel, Kimpton Key West Collection in Florida. “If they’re good employees—even with tattoos and piercings—that’s fine. We want our guests to feel comfortable, too.

“Key West’s saying is ‘One human family.’ We’re accepting of everybody. And Kimpton, as a company, is open-minded. So, this is a great combination,” she added.

Perhaps nowhere else in the U.S. is a place as accepting of individual freedoms and lifestyles as Key West. After all, we’re talking about an island famous for six-toed cats; where roosters roam free; and that less than 40 years ago attempted to secede from the union (complete with cannon fire) and establish the “Conch Republic.”

Key West natives (yes, they do exist) are particularly proud of that final fact. And truth be told, a few are quietly sad it didn’t happen.

But times change. The quiet, laid-back ‘80s Key West, dotted by mom-and-pop hotels, has given way to brand-name hotels. To be certain, Key West still has a fierce and colorful independent streak, but hotel brands, such as Kimpton, which operates 60 hotels and 80 restaurants worldwide, are helping Key West create an entirely new hospitality scene, while paying homage to the Conch Republic’s history and heritage.

The Key West Collection is Kimpton’s first foray into the Florida Keys, although the company has several other properties in South Florida, including Angler’s South Beach; EPIC Miami; Kimpton Palomar South Beach; and Kimpton Surfcomber South Beach. The Kimpton Goodland Hotel, a 96-room boutique property, opened this past April in Fort Lauderdale.

Angler’s South Beach and the Kimpton Key West Collection share some history as Angler’s was said to be a favorite Miami haunt of Ernest Hemingway, who made Key West his writing and fishing home.

The Kimpton/Key West combination began in 2018 when the former acquired the five hotels—then known as Historic Key West Inns—for a reported $109 million. Kimpton—which in 2015 became part of InterContinental Hotels Group—renovated and renamed each of the properties in the Key West Collection.

Spread across six blocks, no two rooms in the Collection’s 219 total keys are the same. Kimpton Key West debuted its new look and feel with the completed renovations of Winslow’s Bungalows on March 1, 2020, followed by Lighthouse Hotel (adjacent to the Key West Lighthouse and Hemingway House) on June 1, 2020.

Ridley House opened this past March, marking the official completion of the Kimpton Key West Collection. Elia’s Cottages and Fitch Lodge round out the Collection and cement Kimpton’s footprint on Key West.

None of the five properties are far from Key West’s more famous attractions (and saloons) and each has easy access to the Duval Loop, a free hop-on, hop-off bus service that makes 18 stops around the Old Town district.

“We can market them each the same or market them differently,” Coccitto said. “I try to market them more independently. Three of the properties don’t have bars and three have less than 25 rooms—more like bed and breakfasts. So, we try to break them out as to what each traveler might like.”

Ridley House, for example, features 23 guestrooms spread across three historic homes—two Victorian and one Bahamian Eyebrow. Located on a corner of Old Town Key West near famed Duval Street, Ridley House—known for its picket fences and private porches—sits on the grounds of what was once the estate of 19th-century industrialist Richard Kemp, a merchant and furniture dealer who is also known for launching Key West’s sponging industry.

By contrast, Winslow’s Bungalow’s, with 85 guestrooms, is the Collection’s largest property. Immaculately landscaped and serene despite being only two blocks off of Duval Street, Winslow’s Bungalows, according to Coccitto, is the Collection’s most popular property, mainly because of its bar and three private pools.

“This is the first (Kimpton) project with the five hotels,” Coccitto said. “We’re Kimpton, but very different. We fit in with the culture of Key West. We have a twist—and it’s a good twist.”

On Key West, there is no other kind.


Steve Pike

Steve Pike is an award-winning golf writer and author who helped define golf business reporting in the early 1990s as the first Golf Business Editor for Golfweek magazine and later at Golf World and Golf Shop Operations magazines for Golf Digest. Pike further pioneered this genre at the PGA of America and Time Warner as the golf business writer and editor for PGA.com. He started in newspapers more than 25 years ago and has covered all sports including Major League Baseball, the NFL, NHL, NBA, as well as beat writer for nationally ranked collegiate baseball and basketball teams. As a travel and golf writer, “Spike” has climbed volcanoes in the Canary Islands, ascended the Great Wall of China, teed off in the Austrian Alps, and shared single-malt scotch with Sir Michael Bonallack at the Royal & Ancient Golf Club of St. Andrews, Scotland. A die-hard baseball fan, Pike named his son Zachary Seaver after his childhood hero, New York Mets pitcher Tom Seaver. Pike lives with Zachary, daughter Keilly, and wife Brenda (an ovarian cancer survivor, trained journalist, master teacher, and an active member of the DAR) in the South Florida village of Wellington.

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