Lead Stories

  • Centerpiece Project

    In the end—or perhaps the beginning—the idea of a Loews Hotels luxury boutique property only 15 minutes from downtown Miami was too good an offer to refuse. Hence, later this fall, the 242-room Loews Coral Gables will open as the centerpiece…

  • Tech-Based Teams Are Hospitality’s Future

    The pandemic is over, but its effects are not. In its wake the hotel industry is mired by labor shortages, supply chain issues, inflation, revenge travel surges, new guest demands and the possibility of another great recession on the horizon.…

  • Avendra
  • Challenges And Change In Food Service

    While the pandemic certainly created a lot of challenges for the food service segment, many of which still exist, it also accelerated change and led to new more efficient solutions, according to a trio of industry executives. Speaking on a…

  • Traveling With Purpose In The Post-Pandemic Era

    In 2022, the terms ‘purposeful travel’ and ‘experiential travel’ have taken on much greater importance as people have come to realize that travel—something taken away during the lockdowns—is an important part of their lives. They want to rediscover the world…

  • Joanna James delivered the keynote at FSM Summit.

    A Fine Line

    The keynote address at the inaugural Food Service Management (FSM) Summit called attention to the need for additional opportunities for women to ascend to leadership positions within the restaurant business while emphasizing the importance of mentorship and advocacy on their…

  • Identifying Iconic Locations

    Real estate and hospitality industry executives like to live by the old adage, ‘location, location, location,’ because generally speaking the better the location, the better the opportunity for success. Success also comes to companies that own what they are and…

  • The Longevity Revolution

    Behind stagflation, crypto collapses and Ukraine, this news story may not have reached your ears, but it represents one of the most lucrative opportunities to expand your business. Without getting into the science of it, let’s just say that there…

  • Leadership Transition

    Following a 17-year tenure as leader of the organization he helped create, U.S. Travel Association CEO Roger Dow will soon be passing the baton to Geoff Freeman, who will serve as president/CEO, beginning September 1. Freeman rejoins the U.S. Travel…

  • Continued Evolution

    The white sand beaches of Destin, FL, are 500 miles from the historic cobblestone streets of Charleston, SC, but the two have a few things in common. One, each is a premier Southeast tourist destination; the other is Robert Morgan,…

  • Bridging The Gap

    Fueled in part by the pandemic, as well as ongoing technological innovation, online gaming continues to gain momentum and change the paradigm for traditional casinos. A pair of veteran casino executives weighed in on some of the latest and more…

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