Lead Stories

  • A Longer Look At Guest Loyalty

    It’s easy to get carried away with praise and hyperbole when describing South Florida luxury hotels and resorts. Acqualina Resort & Residences, however, surpasses even the most effusive of praise. The Sunny Isles Beach, FL resort has been awarded a…

  • Game Changers

    While the impact of COVID on casino hotels has been profound, it’s the continued emergence of online gambling that is likely to have a longer reaching impact on the casino landscape going forward, according to a trio of designers. During…

  • How The Airbnb IPO Impacts Hotel Operations

    Since the Airbnb IPO happened in December 2020, this may seem like old news. But let’s reminisce a bit about how an infusion of tens of billions in capital—in tandem with a horde of greedy investors demanding continually increasing profits—will…

  • Short-Term Stays Key To Success

    There’s been much focus and discussion over the past year about the correlation between the return of group business and any kind of meaningful recovery for the lodging industry. And that’s certainly an indisputable fact as the industry can never…

  • Upping The Ante

    Driven by a number of factors, such as the ongoing COVID-19 pandemic and advancements in technology, casino hotels continue to evolve in an effort to appeal to a wider range of guests and improve overall performance. Those issues were the…

  • The Power Of Pent-Up Demand

    Pent-up demand and a loosening of COVID restrictions could be creating the perfect storm for travel to return in a major way this summer and for a full lodging recovery to occur in the U.S. That was one of the…

  • What To Do With The Business Center?

    Obvious to all, the pandemic has resulted in far fewer corporate travelers for hotels, meaning that the languishing business centers of most urban properties have been mothballed. So, what can you do with this space to make it either a…

  • Ramping Up ROI

    The notion of potentially charging guests extra for a handful of services and amenities was touted by a trio of veteran hoteliers as a viable means of generating additional revenue to help increase profitability going forward. Speaking at BITAC Owner’s…

  • Bouncing Back

    As travel continues to open up throughout the country, many owners are adjusting their forecasts upward for the remainder of 2021 having seen considerable traction in leisure business in recent months as well as a marked increase in advanced bookings…

  • Post-Pandemic Purchasing

    From new safety product like plexiglass to more stringent cleaning protocols, the impact of COVID on purchasing has been profound, but a trio of executives all touted the response of procurement companies and expressed optimism moving forward during BITAC Purchasing…

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