Hotel Interactive

	TechnoMania - 5/11/2012 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is with co-host Mark Viola at the fabulous Red Rock Resort Casino Spa in Las Vegas Nevada. Coming direct from BITAC Tech & Ops we’re discussing everything technology. We jump into discussing the state of social media in the hotel business and then get into technology guests crave. We look at everything from emerging social media sites to the biggest tech problem of them all; how hotels are dealing with the need to deliver ever more internet bandwidth. Then Glenn chats with David Avrin, the Visibility Coach. If you want to understand the smart elements of branding, this interview is for you!
	Belmonte on Brands - 5/4/2012 In this week's on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is in Atlanta and New York City speaking to Vimana Franchise Systems and Denihan Hospitality Group respectively. First up we speak with Vimana’s CEO Steve Belmonte and President Neal Jackson. And if you know these guys, then you know they tell it like they see it. We talk about how they see the industry, how mom and pop hoteliers need a good brand behind them and hear about the company’s Centerstone and Key West Inn brands. We also speak with Dani Elhachem, VP Operations at Denihan Hospitality Group, to hear about how they see the market from a development point of view and learn about their expansion strategy.
	Proud to be an AmericInn - 4/20/2012 On this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at the annual AmericInn conference being held in Minneapolis. We go behind the scenes with the company to get the scoop on their operating philosophy, state of the brand and their expansion plans. We also return to the Ritz-Carlton Laguna Nigel to discuss how to boost your locals business. Cool ideas here! Guests this week include: Paul Kirwin, President & CEO of AmericInn, which is owned by Northcott Hospitality. Ron Burgett, Executive VP of Development, AmericInn
	Something's Cooking in Napa Valley - 4/13/2012 In this week's on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and Mark Viola are up in Napa and Sonoma, CA doing the dirty work to bring you the news! Guests this week include: Michelin Stared Chef Bruno Tison speaks to us from his restaurant Sante located at the Fairmont Sonoma Mission Inn & Spa John Evans, General Manager and Jeff Jake, exec chef of Dolce’s Silverado Resort
	BITAC Luxury Live From Terranea - 3/23/2012 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and Mark Viola is at BITAC Luxury at the amazing Terranea Resort in Rancho Palo Verdes, CA. Guests this week: Bruce Ford, SVP Lodging Econometrics, with whom we speak about the state of the luxury lodging business Terri Haack EVP Managing Director of Terranea on managing this amazing resort and how they got past their 2008 opening, which was just before one of the single worst years ever in the lodging business.
	Leigh Anne Tuohy and Terrific Terranea - 3/20/2012 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at BITAC Luxury at the amazing Terranea Resort in Rancho Palo Verdes, CA. Boy do we have a show for you. We have an extremely special guest, Leigh Anne Tuohy, a designer and the subject of the book and film The Blind Side. We chat with her about giving back and improving the lives of others through hospitality.
	La Quinta "Inntensifies" - 3/2/2012 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at La Quinta’s annual conference in New Orleans. Today we’re chatting with La Quinta executives to check in what the company is up to in regards to development and marketing including a pretty cool patented mobile technology feature, their leap into Colombia, how the connect with travelers and their business philosophy and corporate culture. Interviews with: Wayne B. Goldberg, President and Chief Executive Officer Rajiv K. Trivedi, Executive Vice President - Franchise & Chief Development Officer Julie M. Cary, Executive Vice President & Chief Marketing Officer
	Carlson Shows its ‘Ambition’ - 2/20/2012 In this week's on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at the Carlson Rezidor Global Business Conference in Nassau, Bahamas. Today we’re chatting with Carlson executives to check in on how the company is executing against its five year plan and to learn about how their planning for the future. Interviews with: Thorsten Kirschke, President, Americas, Carlson Rezidor Hotel Group Gordon McKinnon, Chief Branding Officer, Carlson Heather Passe, VP Marketing, e-Commerce and Loyalty Fred Dechamps, VP of Revenue Generation
	Reinventing California Luxury - 2/14/2012 In this week's on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is in Naples, FLA along with co-host Mark Viola take the show to Cali. Today we focus on reinventing hospitality luxury with the Beverly Wilshire, a Four Seasons Hotel, and the Ritz Carlton Laguna Niguel. We’re discussing about what it is customers are looking for at the luxury level and how these properties are changing their personalities to meet the call of the new consumer. Interview with Meredith MacFarlane, Hotel Manager and Marco Zanolari, Director of Food and Beverage at the Beverly Wilshire, a Four Seasons Hotel. Interview with Donna Bond, Director of Marketing; Shannon Gilbert, Director of Sales; and Andres Jimenez, Executive Chef from the Ritz Carlton Laguna Niguel.
	Fundamentally Focused on F&B - 2/3/2012 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is in Naples, FLA along with Managing Editor Dan Marcec and Mark Viola. They talk about what customers really want in the hotel dining experience and lots more food related goodies. Also, the guys speak with: Master Chef Michel LeBorgne, an instructor at the New England Culinary Institute who has more than 8,000 former students working in the hospitality business Tim Klauder, corporate executive chef and director for Blodgett Combi
	The Tables Are Turned - 1/20/2012 In this on demand and downloadable episode, Editor-in-Chief Glenn Haussman is on the interview hot seat, with Managing Editor Dan Marcec turning the tables on him to get his thoughts on what he sees before taking the show on the road for the next few weeks. Likes, dislikes, trends, forecasts – we’ve covered a lot in our two in-house podcasts so far for 2012. This time, Glenn gets grilled about more specific issues, including... Whether you should hold or sell your hotel What you should do about those pesky lobby renovation requirements Going green and whether your guests really care Social media and its “angry big brother,” online reviews – tune in to find out what that means The plusses and minuses of branding your hotel today in the industry
	The Big 2012 Trend Report - 1/16/2012 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is in New York once again and chatting with Managing Editor Dan Marcec about their thoughts on last year. We’ll evaluate the impact of mobile technology, how to get new guests to come to your hotel, the critical nature of renovations and much more.
	Best and Worst of 2011 - 1/6/2012 We’ll cover what we liked best during 2011 like the amazing Cosmopolitan of Las Vegas, The Wizarding World of Harry Potter and even eating whole fish. You won’t want to miss the insane rants these go on sharing the things that really got in their craw last year. You’ll love what we have to say about horrible spa music, clock radios that never display the right time, bad service and of course our favorite target the TSA.
	Vantage Hospitality & A Focus on Sustainability - 12/19/2011 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at Vantage Hospitality’s Annual Conference as well as back home in The Big Apple. Guests include: Roger Bloss, President, CEO and founder of Vantage Hospitality who shares his thoughts on giving mom and pop businesses the tool they need to succeed Bruce Ford, SVP Business Development, Lodging Econometrics who pitches in as co-host for the 1st half of the show; Sustainability is on the front of many minds and have we got a great discussion for you featuring: JoAnna Abrams, the CEO of MindClick who has started the Hospitality Sustainable Purchasing Consortium to create a sustainability system for the lodging business, who is joined by: Dave Lippert, the VP of Procurement for Marriott; and Nick Shaffer, from US Green Building Council/LEED And more!
	Live From BITAC Owners Event - 12/9/2011 In the December 9, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is with Mark Viola and Managing Editor Dan Marcec at The Breakers hotel in Palm Springs, FL. Guests include: Bruce Ford, SVP Business Development, Lodging Econometrics on the state of the lodging industry from a renovation and construction perspective; Dave Burke, VP Sales & Marketing at The Breakers who shares the history of this great resort, what generates business for them and how he predicts the meetings market will shake out next year; And more!
	Travel Myths and Team Building - 12/2/2011 In the December 3, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is in New York City and Orlando! This week we are out to bust some commonly held travel myths and learn about team building. Guests include: D.K. Shifflet, Chairman & CEO D.K. Shifflet & Associates busts some major myths alongside his associate Chris Klauda such as: Guest Income Defines Hotel Segment Used Business Is Driving the Industry Boomers Replaced by New Target: Millennials, and more. Also: Managing Director of Grande Lakes Orlando Jim Burns shares how to create exciting team building events to differentiate your meetings business.
	To IHG and Back Again - 11/22/2011 In the November 25, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is chatting with execs from InterContinental Hotels Group. Guests include: Verchele Wiggins, VP,Global Brand Management, Holiday Inn Family of Brands, shares the next stages of the Holiday Inn evolution with their new social hub concept called The Hub at Holiday Inn as well as an enhanced F&B experience. Del Ross, VP, U.S. Sales & Marketing discusses changes in consumer’s attitudes and how IHG is creating non-traditional hospitality promotions and programs. Simon Scoot, VP,Global Brand Management, shares details on keeping InterContinental Hotels & Resorts differentiated from the competition. We chat about their Concierge Insider Guides for the iPad and the ultra cool the InterContinental Kitchen Cookbook app
	Denihan - 11/18/2011 In the November 18, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is in New York City at the Denihan Hospitality Group’s Affinia Manhattan going behind the scenes with this up and coming hospitality company. Guests include: Affinia Manhattan GM Steven Kipnis and Betsey Moser, Project Manager, Interior Design chat about how they transformed the property into a showplace of modern luxury with a $26 million transformation; Christina Denihan O’Donovan, Chief Comfort Officer and Stewart Slocum, Senior Director of Brand Marketing on how to transform your hotel and it’s staff into a respite of comfort and emotional security. Sims Foster, VP Restaurant and Bars, shares his insight on creating great partnerships that boost F&B revenue with celebrity chefs such as Daniel Boulud, Geoffrey Zakarian, Marcus Samuelson and David Burke.
	BBQ Insanity in The Caribbean - 11/11/2011 In the November 11, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at Atlantis Resort and he is hungry because he broadcasting direct from the just opened Virgil’s Real BBQ: Timothy Moriarty, VP of Food & Beverage at Atlantis shares his thought on how family style dining and create a read customer draw from inside and outside your hotel You can do BBQ at your hotel as an inexpensive way to goose sales and capitalize on this bursting trend. Chef Frederic Demers shares his secrets to great BBQ. Oh yeah, he worked for Jean Georges for 12 years! And we check in with our favorite F&B consultant Robert Nyman of the Nyman Group on the latest trends!
	IHG Gets Mobile - 11/4/2011 In the November 4, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at the InterContinental Hotels Group annual conference: Mobile bookings have now surpassed $100 million in gross revenues for 2011 at IHG. Michael Menis, vice president web and interactive marketing share his thoughts on IHG’s mobile strategy and how they plan to maximize this new and potentially huge revenue stream. Hotel owners can get all the info they need to run their hotels from anywhere in th world. Tom Conophy, IHGs Chief Information Officer shares how they make it happen as well as how they are changing backbone systems to improve the reservation process. And more great interviews coming in the weeks ahead!
	Erroneous Perceptions Smashed - 10/21/2011 In the October 21, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and Co-host Mark Viola are at BITAC Purchasing & Design West 2011 at La Quinta Resort in Palm Springs, CA Special Guest: Bruce Ford, SVP Business Development from Lodging Econometrics Debunking commonly held misperceptions about the hotel business and sending you straight to the path of success Introducing Dan Marcec Hotel interactive newest team member and Managing Editor And yes, there’s more!
	Our Take on Tanzania - 10/14/2011 In the October 14, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is back in the home office with Co-host Mark Viola: Special Guest: Ezekiel Maige, MP, Tanzania’s Minister of Natural Resources and Tourism, who we talk with about how the country is building tourism around its natural habitats and how it distinguishes itself from the war torn countries that surround. Challenges and opportunities are all brought to light. We talk about social media and why hotels aren’t always getting it right And more!
	Time for Choice To Rejoice with Steve Joyce - 9/30/2011 In the September 30, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is once again at The Lodging Conference: Special Guest: Steve Joyce, CEO of Choice Hotels International on the direction of his company as well as where the hotel business is headed. Special Guest: Robert Nyman, President of the Nyman Group on how critical it is to redevelop your hotel restaurant menu. There are great ways to boost profits while lowering expenses and he shares them. And more!
	Consumers Are King - 9/26/2011 In the September 23, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at The Lodging Conference: Special Guest: Barbara De Lollis, Editor at USA Today on consumer expectations Special Guest: Steve Mogck, Executive Vice President & Chief Operating Officer Country Inns & Suites By Carlson - The Americas, on an exciting new consumer trends report. Is internet king? You know it is. And more!
	Conference Season Kickoff - 9/16/2011 In the September 16, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and col-host Mark Viola kick off conference season: Special Guest: Bruce Ford, Lodging Econometrics Special Guest: Paul Monte Owner of Gurney’s Resort in Montauk who speaks about issues such as being 3rd generation hotelier, running a resort in the off season, and keeping your hotel relevant to both younger and older customer We kick off conference season Talk about hotel design Complain about some stuff too And more!
	Mohegan Sun & The Casino Business - 9/2/2011 In the September 2, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman focuses on the casino gaming business: In the September 2, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman focuses on the casino gaming business. Special Guests: Jeff Hartmann, President & CEO of Mohegan Sun and; Gary Crowder, SVP Resort Operations, Mohegan Sun. A look at how states depend on casino dollars and the ever present nature of gaming. And more!
	Fantastic Food Trends - 8/30/2011 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman focuses on Las Vegas Food Trends: Jack Houston, editor-in-chief Las Vegas Magazine on the latest in dining trends in one of the country’s most innovative food cities. Interview with Executive Chef Zack Allen of the Batali Restaurant Group on utilizing unusual cuts of meat to surprise and wow your guests. Straight from TAO and LAVO – two of the top 10 highest revenue producing restaurants in the United States -Executive Chefs Michael Armstrong of TAO and Massamiliano Campari of LAVO on how they make their guests want to return again and again. And yes, there’s more!
	Get Your Drinks On - 8/19/2011 In the August 19, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at The Setai Fifth Avenue, A Capella Managed Hotel: Also on board for the show are Hotel Interactive editors Beth Kormanik and Francine Cohen We learn all about how to improve that bar business with groovy new cocktails and food with Nicholas Wirth, Bar Manager, The Setai Fifth Avenue Create winning entertainment too And yes, there’s more!
	Industry Icon Jack DeBoer on This Week in Hospitality - 8/12/2011 In the August 12, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman sits down with lodging industry legend. In the show we: Hear his story of epic success and failures that made him a hospitality star Learn all about his philosophies His secrets behind his newest brand ValuePlace Get tuned into his new book Risk Only Money, www.riskonlymoney.com And yes, there’s more!
	It’s a Sustainable Summer - 8/5/2011 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is on vacation but working anyway from the fabulous Long Boat Key Club in Sarasota, FL. The show features: Last week we talked about starting a farm to table movement at your hotel. Robert Weil, Director F&B at Long Boat Key Club tells you exactly how you can do it in your region; Learn how to create cool wine tasting events that lower F&B costs and build your business; Learn how to incorporate smart sustainable practices at your hotel as we chat with Rick Benninghove, Director Operations, Long Boat Key Club; And yes, there’s more!
	BITAC Orlando Special Edition - 7/26/2011 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola are coming at you from BITAC Purchasing & Design East in Orlando Florida. Guest Bruce Ford, SVP Business Development from Lodging Econometrics to chat about just how significant renovations will affect the future of the hotel business Gary Sain, President/CEO of Visit Orlando discusses the state of the market The chefs at the Peabody headed by Executive Chef Karl Edlbauer discusses their love of farm to table cuisine and why it’s good for your restaurant! And yes, there’s more!
	Urban Resorts Report - 7/8/2011 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is podcasting from the Gansevoort Park Avenue in NYC: Creating the ultimate urban resort experience with special guest Michael Achenbaum, President of Gansevoort Hotel Group Creating amazing team building events your hotel can sell with special guest, Ravella at Lake Las Vegas’ Director of Sales and Marketing, Marty Bertone Worst Package of the Week: Girlfriend Getaways edition Social Media goes crazy at Great Wolf Lodge properties And yes, there’s more!
	Yet Another Vegas Show! - 6/28/2011 In this on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola are podcasting from Austin, TX, but talk about what’s happening in Las Vegas: Special Guest: Bruce Ford, SVP Business Development with Lodging Econometrics Surrender, Nikki Beach and the merging of day life and nightlife. And how you can profit from it. What’s it like running a specialty hotel in Las Vegas with Lezlie Young, Vice President of The Mansion and SKYLOFTS at MGM Absinthe at Caesars is a bit hit! A lesson in how to deliver the ultimate VIP Experience with Dan Nunes of www.Vegasvip.com Cougar themed slot machines? You have got to be kidding! And yes, there’s more!
	Super Summer Spectacular - 6/17/2011 In the June 17, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola are podcasting from the AVA LOUNGE high atop the DREAM hotel in New York City: Ric Addison, Owner of AVA Lounge on creating awesome rooftop lounges Stephanie Oswald, CNN Reporter/Producer and Editor in Chief of Travel Gril magazine on family travel Francine Cohen, Editor at Hotel Interactive talks F& summer cocktails Bruce Ford, SVP Business Development with Lodging Econometrics And lot’s more surprises and guests...
	Financial Frenzy - 6/10/2011 In the June 10, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is podcasting from the NYU Hospitality Investment Conference: Special Guests: Bruce Ford, SVP Business Development with Lodging Econometrics and Michael Cahill, CEO & Founder, HREC, Hospitality Real Estate Counselors discuss hotel valuations and the future health of the lodging real estate business Interview with Dr. Bjorn Hanson, divisional dean of NYU’s Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management on the globalization of the hotel business, the new hotel brand explosion, changing needs of Gen-Xers and Millennials, and more Interview with Miguel Rivera, HVS Asset Management division on a better way to benchmark GM salaries and bonuses And more
	Doing Design - 6/7/2011 In the June 3, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is in a DoubleTree in New Jersey. What? Special Guests: Brian Kushner and Steve Algeri. Two of Glenn’s buddies not in the travel field who discuss what they are looking for in a hotel experience Interview with Erin Hoover, VP of Design for Westin and Sheraton Interview with James Geier & Karen Herold of 555 International And more
	Vegas Show! - 5/20/2011 In the May 19, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is with co-host Mark Viola: Special Guest, Bruce Ford, SVP Business Development, Lodging Econometrics. The famed Sahara closed. Now what? Vegas dining trends. Tapas tapas tapas. Nightlife and Daylife are merging to create the newest club trend. Creating the prefect hotel entertainment slate: Interview with Mark Prows, VP Entertainment MGM Grand. What’s going on with hotel transactions. And more!
	Hotel Tech Talk - 5/13/2011 In the May 12, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is with co-host Mark Viola: Special Guest, Managing Editor Beth Kormanik. Will killing bin Laden make life more difficult at the airport for your customers? Is your hotel living in the technology dark ages? Social media is not the panacea you may think. And more...
	Alfred Pisani, Industry Icon - 5/6/2011 In the May 6, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman does something new: An in-depth interview with Alfred Pisani, Chairman on Corinthia Hotels & Resorts Learn all about his motivations, his strategies, his life story in this intimate and revealing one-on-one discussion.
	Air Travel Edition - 5/2/2011 In the April 21, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is with co-host Mark Viola: The Dept. of Homeland Security has a terror alert system, here’s our thoughts. Traveler Bill of Rights version 2 is introduced. No more hidden fees! We interview Alan Roberts, VP brand performance and support, with Hilton Garden Inn about what consumers really want in a focused service hotel. And more...
	International Insanity - 4/15/2011 In the April 13, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is in Miami: A look at what’s happening in Latin America Why Asia is the place to invest in and yes, travel to Special Guests: Simon Barlow, President, Carlson Hotels, Asia Pacific Clay Dickinson, EVP, Strategic Advisory & Asset Management, Jones Lang LaSalle Hotels Ricardo Mader, Director, Jones Lang LaSalle Hotels Juan Parades, VP, Jones Lang LaSalle Hotels Glenn thinks the hotel he is staying at is missing the mark, here’s why And more
	Home Suite Home - 4/8/2011 In the April 7, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola are coming at you from the home office in gorgeous downtown Smithtown, NY: Special Guest Beth Kormanik, Editor of Hotel Interactive and Managing Editor of Buyer Interactive An inside look at how the Monte Carlo Resort and Hotel32 work with Anton Nikodemus, the property’s President Beth shares her experiences at the first Home2Suites by Hilton How important good food is to a conference? And more.
	The New Luxury - 3/31/2011 In the March 31, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola are coming at you from BITAC Luxury in gorgeous and laid back Bermuda: Special Guest Host, Bruce Ford, SVP Business Development with Lodging Econometrics We take a look at where luxury is rising around the globe We examine the changing nature of the luxury consumer The Sahara is closing in Las Vegas, end of an era or an opportunity for a rebirth? And more.
	Crazy About Food - 3/24/2011 In the March 24, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman shares some great food and beverage conversations had with top folks in recent weeks: An interview with Geno Bernardo, Executive Chef of Nove Italiano at the Palms in Las Vegas on developing an organic menu. An interview with Ari Kastrati, VP of F&B at Monte Carlo Resort & Casino on revamping F&B outlets to keep them fresh and appealing to guests. An interview with Vince Barrett of New Castle Hotels on how to create a great wine program in your hotel. And more.
	Storming Capitol Hill - 3/18/2011 In the March 17, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is coming at you from the AHLA’s Legislative Action Summit on Capitol Hill, Washington, D.C. Today’s episode is all about the effect of politics on Capitol Hill. We’ll explore two of the most critical issues affecting the hotel business. Understanding the Online Hotel Booking Tax Special Guest: Shawn McBurney, SVP Governmental Affairs with the American Hotel & Lodging Association A look at the effect on the hotel business after the passing of the Travel Promotion Act Special Guests: Nancy Johnson, CHA, vice chair, American Hotel & Lodging Association and executive vice president, select service hotels, Carlson David Peikin, Senior Director, Corporate Communications Choice Hotels International Melissa Froehlich Flood, VP Government Affairs with Marriott International
	Time to Be a Hotel Mogul - 3/11/2011 In the March 10, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is coming at you from the Hunter Hotel Investment Conference. Special Guests: Jim Abrahamson, President Americans InterContinental Hotels Group; Bob Hunter and Lee Hunter co-chairs of the Hunter Hotel Investment Conference, Michael Doyle of Capital Hotel Management What’s going on in the world of hotel real estate? We think it’s time to buy and we’ll tell you why and what to do about it. How InterContinental has transformed Holiday Inn and what’s in store for its brands in the future. Does your hotel need an asset manager? We’ll explain what they do and how they can maximize a hotel’s operations. And more...
	Las Vegas March Madness - 3/4/2011 In the March 3, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host mark Viola is coming at you from Hotel 32 high atop the Monte Carlo in Las Vegas. The Hotel32 experience difference Las Vegas Market Update Interview with Jay Rood, MGM Resorts’ Sports Book Director on the state of sports gaming in Nevada. Get the inside track on how sports betting works and some inside advice on March Madness. Interview with Andy Garcia, Bellagio’s Executive Director of Horticulture. Learn how they make that Bellagio conservatory so gorgeous and how you can creatively spruce up your hotel with flowers and plants. And more...
	New Orleans Lives - 2/24/2011 In the February 24, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is coming at you from Hotel le Marais in the French Quarter in New Orleans. Special Guest Host: Michael DeZura, General Manager of the Hotel le Marais Special Guest Host: Bonny Boyd, President of BBB, a destination marketing company focusing on New Orleans What’s happening down in the New Orleans Market. Has the city returned to full form? What the city doing to attract more convention and group business Learn the critical elements to include when creating a boutique hotel? We’ll tell you And more...
	Carlson Inside Out - 2/17/2011 In the February 16, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is coming at you from Carlson’s Global Hotel Business Conference. If you love strategy, you’ll love this one because it’s all about what Carlson is up to, including: Special Guest Host: Thorsten Kirschke, COO Carlson Hotels and President Carlson Hotels, Americas Special Guest Host: Frederik Korallus, EVP Global Revenue Generation, Carlson Hotels Dissecting Carlson’s Ambitious 5 year plan, the aptly named: Ambition 2015 Carlson launches ClubCarlson, a new loyalty program Get the scoop on the future of Radisson, Country Inns & Suites by Carlson, Park Inn and Park Plaza by Radisson And more...
	Will Guests be Your Valentine? - 2/10/2011 In the February 20, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is alone in the studio, but is full of plenty of things to say to you, including: The latest in F&B trends Are you leaving money on the table because of consumer smarts about OTAs An interview with Sue Morgan of InterContinental Hotels Group on sourcing food product locally and creating big hits on the menu What’s the problem with the lack of imagination in designing Valentine’s Day packages? And more...
	BITAC Bonanza - 2/3/2011 In the February 3, 2011 on demand and downloadable episode, we’re on the show floor at BITAC Food & Beverage. Join Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola in this exciting show featuring: Special Guest Host: Bruce Ford, SVP at Lodging Econometrics Extra Special Guest: Kevin Ball, Corp. VP - Purchasing & Strategic Sourcing, American Casino & Entertainment What exactly are guests looking for in a hotel dining experience What’s going on with hotel transactions and what it means to you Glenn tells a story about a very inappropriate server at a restaurant And more...
	Industry Mojo Returns - 1/28/2011 In the January 27, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman is at the Americas Investment Lodging Summit (ALIS). Special Guest Host: Bruce Ford, SVP at Lodging Econometrics Extra Special Guest: Roger Bloss, CEO of Vantage Hospitality The guys discuss all the ins and outs of what’s happening here at ALIS, a tent pole industry financial conference Advaya Hospitality launches MODO, a new music centric brand And more...
	Your Las Vegas Nightlife Survival Guide - 1/24/2011 Editor-in-Chief Glenn Haussman and co-host Mark Viola interview Vegas.com's nightlife editor Justin Lawson. You love the hotel business, and you probably love Las Vegas. So how can you maximize your enjoyment of this amazing destination without running out of gas? Hotel Interactive's Editor-in-Chief Glenn Haussman and co-host Mark Viola interview Vegas.com's nightlife editor Justin Lawson dig deep to uncover the survival tactics you need to take in all its after-hours goodness.
	Networking, the NEWH and Building Your Hospitality Career! - 1/19/2011 In the January 20, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola: Spend the show chatting about the NEWH and the hotel business Guest Julia Davis-Marks; NEWH President-Elect and NEWH VP Events Guest Anita Degen; NEWH Past President The importance of networking as part of your career strategy Showing the love to next generation hoteliers And more...
	THIS WEEK IN HOSPITALITY - 1/13/2011 In the January 13, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola: An inside look at M Life, a revolutionary new experience based guest loyalty program Peer into the future with our big trend outlook for 2011 An interview with Alex Epstein, Executive manager of the El Cortez on how older hotels can stay relevant and successful And more...
	Happy New Year and a Look Back at 2010 - 1/7/2011 In the January 6, 2011 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola: Introduce you to Editor Beth Kormanik Review some of the things we loved in 2010 Discuss some of the things that stuck in our collective craw in 2010 An interview with Jim Friesen, the SVP of the Golden Nugget about how they have retained a 4-star rating for nearly three decades And more...
The Cosmopolitan Las Vegas	THIS WEEK IN HOSPITALITY - 12/22/2010 In the December 22, 2010 on demand and downloadable episode, Hotel Interactive’s Editor-in-Chief Glenn Haussman and co-host Mark Viola discuss: The Cosmopolitan opens and we’re there to give you the full behind the scenes scoop The U.S. Travel Association survey shows economy is losing $84 billion because of airline security procedures Interview with Think Food Group’s Rob Wilder about opening two restaurants at The Cosmopolitan with his partner, world renowned Chef José Andrés. And much more...
Roger Bloss, President, CEO and founder of Vantage Hospitality	THIS WEEK IN HOSPITALITY - 12/8/2010 In this week’s on demand and downloadable episode, join Editor-in-Chief Glenn Haussman and special co-host Roger Bloss, President, CEO and founder of Vantage Hospitality as they discuss: Glenn flew, how was his TSA experience? What Roger thinks guests want in technology and his thoughts on other critical lodging industry issues Shane O'Flaherty, President and CEO of Forbes Travel Guide on how you can get improve your hotel’s rating And much more...
	THIS WEEK IN HOSPITALITY - 12/1/2010 In this week’s on demand and downloadable episode, join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: The bed bug crisis and what it means to the hoteliers Breakfast rules! A discussion on serving this critical meal with Steve Mogck, EVP & COO Country Inns & Suites By Carlson - The The Worst Package of the Week: Bromance packages? More...
	The Historical Arizona Biltmore - 11/24/2010 Listen or download this special show to hear all about the amazing history of the renowned Arizona Biltmore. Hotel History Alert! An in-depth interview by Editor-in-Chief Glenn Haussman with General Manager Andrew Stegen and hotel historian Becky Blaine.
TSA Rights Violations	THIS WEEK IN HOSPITALITY - 11/24/2010 In this week’s on demand and downloadable episode, join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: An argument is made against new TSA security protocols and why it’s bad for the hotel business David Lopez, GM of the St.Giles New York shares secrets on how to change your corporate culture. Rethink your holiday packages! More Related Article: The Government is Violating Your Rights!
	THIS WEEK IN HOSPITALITY - 11/17/2010 In this week’s on demand and downloadable episode, join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: Taped at AHLA Fall Conference and IHM&RS Joe McInerney, President & CEO AHLA and David Kong, President & CEO of Best Western and outgoing chair of AHLA, discuss the new Washington political scene Industry update: Experts urge raising rates Special Guest Host Bruce Ford of Lodging Econometrics More...
	THIS WEEK IN HOSPITALITY - 11/10/2010 In this week’s on demand and downloadable episode, join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: Special Las Vegas Show An interview with editor Paul Mello of Vegas.com on the state of the Las Vegas market from business and consumer point of views An interview with Station Casino’s VP Entertainment Judy Alberti on how you can increase your F&B sales through developing a smart entertainment program The Worst Package of the Week More...
	THIS WEEK IN HOSPITALITY - 11/3/2010 Join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: Airport Body Scanners are an invasion of privacy A great social media campaign dissected – something YOU can do! Drive business locally, an interview with Raj Trivedi of La Quinta The Worst Package of the Week More...
	THIS WEEK IN HOSPITALITY - 10/27/2010 Join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: Boost F&B profits without increasing your expenses Social Media: Be where your guests want you to be! Glenn ponders why iced tea is always foisted upon conference guests The Worst Package of the Week More...
	THIS WEEK IN HOSPITALITY - 10/20/2010 Join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: Taped at BITAC Purchasing & Design West Special Guest Bruce Ford of Lodging Econometrics Industry update: Renovations Rule Glenn gets no coffee at his hotel and shares his tale of woe The Worst Package of the Week More...
	THIS WEEK IN HOSPITALITY - 10/13/2010 Join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: What does Glenn’s Mahi-mahi sandwich have to do with empowering your employees to be smart? The resiliency of timeshare resorts during the industry downturn We look at Best Western and how they’re splitting the chain into categories The Worst Package of the Week More...
	THIS WEEK IN HOSPITALITY - 10/6/2010 Join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: Glenn wonders why hotels seemingly give out the worst rooms unless you ask for something better The Power of Brands and the introduction of Virgin Hotels How hotel purchasing is changing Attack of the Vdara Death Ray The Worst (and best) Package of the Week More...
	BACK OF THE HOUSE with Steve Joyce - 10/5/2010 Join Editor-in-Chief Glenn Haussman and Steve Joyce: We chat with the boss of Choice as he discusses his appearance on the Undercover Boss The state of the lodging industry and how Choice is fairing How he and his execs plan to goose business at Choice and how he grappled with the decision to shave his trademark mustache
	THIS WEEK IN HOSPITALITY - 9/29/2010 Join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: The strong demand surge for lodging and its effect on you How is sushi a leading industry indicator? Will Southwest/AirTran merger mean higher priced flights to your region? Why is Glenn annoyed with the TSA this week? More...
	THIS WEEK IN HOSPITALITY - 9/22/2010 Join Editor-in-Chief Glenn Haussman and co-host Mark Viola as they discuss: Las Vegas' newest casino, the Cosmopolitan The mystery behind Columbus Georgia's disappearance from travel websites Creating winning packages to excite guests More...