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2010 Outlook?
Do you expect business in 2010 to be better than 2009?
• Much Better
• Somewhat Better
• The Same
• Somewhat Worse
• Much Worse
Log In to Vote


Previous Polls

Control Issues Log In to Vote
Do you feel Online Travel Agencies have too much control?
Absolutely
53% 
Possibly
25% 
No way
12% 
I have no idea
11% 
This poll has 9 reader comments.
" choice/expedia "
" They play the rate parity card all the time. So when your hotel needs filling, you can't drop rate on you own website without giving OTA's the same deal, thus reducing profit margins more "
" Too much dis-intermediation. "
" always appearing in all booking search eninges "
" High rates and market outreach "
" Posssibly, but I think that hotels should have more control over them when the customer demand is high. . . many countries say that we are in lower demand in terms of economic recession, then it's possible for travel agencies to have stronger power to control over hotels in terms of hotels' efforts to sell more. But aren't they [compromising to gain] a good deal for their travel products? "
" have not used them widely "
" Inasmuch as they bring guests to the hotels their cut is too high. "
" it's a function of the market place, but the OTA's are designed for the type of environment where we currently live. "



Are you going mobile? Log In to Vote
Will you invest in mobile solutions for your web site in 2010?
Definitely
65% 
Potentially
19% 
I’m not sure
16% 
No way
0% 
This poll has 4 reader comments.
" Mobile is the future of the Internet! "
" already being done "
" Mocapay Mobile Gift & Loyalty Card "
" I am currently providing mobile solutions to the hotel industry. "



Is a recovery afoot? Log In to Vote
Do you think the industry is poised for recovery?
Absolutely
21% 
Potentially
43% 
I’m not sure
12% 
No way
24% 
This poll has 27 reader comments.
" 2010 "
" If our economy starts to show signs of improvement, then we could possibly see travel increases. Until income increases for the middle class to combat cost hikes we won't see much change financially. "
" It is not even at bottom. The next defaults will make the Sub-Prime look like kids stuff. Prepare "
" Industry is highly vulnerable; other negative forces, H5N1, double-dip recession etc., could appea at any time "
" Everything is ready to go, just waiting for $$$ "
" I believe many people have cut back at home on buying things they do not have to have. they are buying what they need. In doing so some have been putting off purchsing things that have been going bad or falling apart. things like appliances, cars and extra electronic devices. As people start to replace those items it will cause factories to manufacure more and produce more. Hewlet Packer had a printer with a back order in the thousands because they like others cut back to handle the down turn. Well they employed more people who could know turn around and purchase a few things they put off and the trickle affect has started. I think this has already started and you can see with housing starts up 1.7 over last month and this is the 5th month in a row is another indicator that things are slowly going up or forward. "
" I believe the bottom may be close to being reached, but I also think that we are not going to see any dramatic recovery for many years "
" we are ready! "
" 3rd quarter 2010 "
" You can see by pick up of businesses and travellers around the world in terms of leisure and business. "
" No money in escrow due to low occupancy. Recovery a long way off. "
" Housing,Unemployment & Banks on the Watch list all say No Way. "
" Revar is still in a decline with no end in site. We won't see a recovery until 2011 for those still left. "
" Much hinges on employment growing again, currently employed people getting meaningful pay raises, consumers reducing their debt, and home real estate values. stabilizing (and, hopefully, growing). We're not seeing these things happen, not to the point where we can yet feel confident. We're just not seeing things get much worse. "
" unemployment is still rising "
" we are overbuilt. "
" Recovery is still months away...before we see an uptick in Revenue, demand has to come back to a point where we have scarcity (sell out nights) that provide a much needed ADR lift. Mid-week is really soft. Biz travel will resume once Consumer Confidence rises considerably (still languishing in mid-50's which is well below healthy or better than 90). "
" No one knows for sure. It all depends on the media and consumer confidence. "
" Banks will need to deal with the non-performing assets on their books before they can begin to lend again..they still have their heads in the sand. "
" There is zero indication of any substantial recovery. The US doesn't manufacture anything, service anything, support anything. We are becoming a bunch of hunters, gatherers and farmers. Quite a step backwards....towards the Stoneage. "
" I work with thirteen properties of various brand and they all have seen a steady climb in the 3rd quarter. "
" late summer occupancies up mostly due to short notice/drop in reservations "
" Still a lot of structural weakness in our economy and massive government spending will only exacerbate the issue by creating an inflationary spiral. "
" It has to, what goes down always comes back up.I see corporate profits are getting better and thats were a turning point for economy and eventually for hospitality industry. "
" This is just another bottom rung on the roller coaster ride. I have seen this same down turn recover to unexplainable highs several times. Look at 1990, then 94 and then the 911 aftermath. Let's be positive about this. It will happen again soon! "
" No small business growth "
" Overall improvemnts in the economy bodes well for our industry. "



Are 'Green' and 'Luxury' good room-mates? Log In to Vote
At the luxury level, is it possible to be green without affecting the guest experience?
Definitely
69% 
Perhaps
17% 
Not if you truly want to be green
9% 
It’s irrelevant; guests aren’t asking about it
5% 
This poll has 33 reader comments.
" Green Washing isn't the same as actually ensuring that you purchase all products locally, avoid petro chem in all products, etc. "
" I know that I am OFFENDED by non-stop 'Green' and the farse of Global Warming/Climate Change. I will go out of my way to avoid left-political establishments. You will lose as many, if not more customers than you will gain to advertise heavily. Global Warming and 'Green' are political and our nation is split. "
" with the advances, it is no longer the crunchy granola set. Green has become mainstream, and accepted by most of our society "
" there is room to grow in all areas . even green and be successful while creating new marketing and design experience "
" At that price level, most guests really don't care "
" sometimes luxury can be detrimental to green "
" with all the new technology and products available it's Management that needs to change their paradigms, the guests are open to change. "
" green entails a lot of health benefits like indoor air quality, use of non-toxic cleaning products when possible, mood/productivity benefits from natural daylighting, etc. "
" every thing is possible if we work at it! There is no such thing as impossible! People need to and have to make the effort to change their ways! "
" It is a great concept oportunity to make green ryme with luxury "
" Guests understand the importance of going green as shown in the growing movement in a plethera of 'green' standards per state.. Hoteliers as with anyone is often reluctant to change from the status quo even when significant money can be saved for a hotel or chain. "
" Luxury and being environmentally concience go well together. Being mindful of waste goes with any price range "
" A good portion of a Luxury property can be green, but, depending on size, 100% may be too expensive for many. "
" Absolutely yes. Just let the guests know what you're doing and package it properly "
" True Luxury has a lot to do with service levels. Much of the 'green' policies can be invisible to customers. It is not simply a matter of changing the sheets and towels less often. "
" requires the guest's buy-in and being asked to cooperate "
" truly green & luxurious materials are increasingly becoming available e.g. towels made from bamboo etc "
" You don't have to sacrifice luxury to be green; we supply hundreds of 5-star properties with biodegradable liquids & soaps (guest amenities) "
" Green is simply a marketing campaign, but sheep will follow despite its actual value "
" Guest expect BOTH "
" Conserving energy can be packaged into a 'luxurious' style, and some consumers need to accept the fact that we need to help the environment and cut down on wasted energy! "
" Because Green can be gorgeous! There us absolutely no compromise going green, only advantageous! "
" Some of the luxury hotels choose not to implement for fear of percieved guests expectations; luxury. "
" peace of mind that it gloablly benefits "
" Just take a look at the Orchard Garden Hotel in San Francisco! "
" Part of the special experience of vacationing in 'Getting Away' from the norm having better bedding, softner luxious towels, food and drink is the Goal. Hotel developers and operators need very careful how they cut back on the experience. Most hotel operator companies are being run by financial analysts, wall street types and not hoteliers. The difference is in some cases top executives are making key decisions but are too far removed from the guest and guest experience. They rely on marketing analysis conducted by others or polls. "
" Many things, if done well, benefit the environment without impacting the guest experience. Being green by the way is also very subjective. There is no abolsute 'green' position. One luxury hotel can be greener when compared to another and still have an excellent guess experience wirthy of its five star rating. "
" This day and age anything is possible. "
" I think true luxury comes from being green, natural products, but are the naturals up for the abuse they will receive in a hotel/motel. Cost could be prohibitive. "
" Its like combining quality with..well, more quality! "
" Not only are luxury travelers demanding it and want to see it there are also numberous ways behind the scenes to be green that it doesn't matter what type of hotel you are... - Advance Laundry Solutions "
" definitely, it's the future "
" They are not contradictory and can be complimentary. "


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