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RE: Carlson Rezidor in Double Brand Debut Announcement article link
Hope they do a better job then the Radisson Blu, maybe a new color will help!
Posted by: Charles Frederich Senkler - Operator
Email: charlessenkler@msn.com
2/20/2014

RE: The Breakfast Wars article link
12.4 percent responded ‘Yes, it is out of control’ as 61.8% said ‘Yes, but it is escalating reasonably’. A full one-quarter of the audience said ‘I do not see it.’

So only one quarter is able to handle a fantastic market opportunity.
That is worrying !
Posted by: Mr. Paul Hoogenbosch
Email: paul.hoogenbosch@eloma.com
2/12/2014

RE: Hotelier Helping Hands article link
It seemed like most of your examples were efforts by employees with the "urging" of the hotel or hotel company. Didn't hear much about any hotel or company digging in their pockets. If that Red Lion in Kalispell really wanted to help they wouldn't make the poor guy use his own vacation time. It just feels like as usual the hotel industry is a bit on the "cheap" side.
Email: gef@dowfletcher.com
12/23/2013

RE: Sonesta Great Bay Beach Resort, Casino & Spa Reopens as St. Maarten’s Newly-Revamped, Premier, Adults-Only All-Inclusive Resort article link
I continue to be amazed that your artilces about hotel renovations seldom, if ever, mention the architects or interior designers. Since these are the people who purchase from your advertisers and who you want involved with HI Connect Design, it seems to me to be a large ommission.
Posted by: Ms. Kathryn Arnold
Email: karnold@hospitalityspecs.com
11/25/2013

RE: You Can Capture the LGBT Market article link
Ok the big chains are going after this market. But I just wonder what about the very large majority of people (travelers) that don't want to be around this crowd and don't underestimate how large it is even in this day and age. What would happen if a chain or hotel simply stated that they did not market to this group and were clear about it. I suppose someone would try and suggest they were discriminating somehow.
8/14/2013

RE: In Search of Hotel Excellence article link
Hello Mr. Mogelonsky,

Thank you very much for your article. It is great to hear about how service is still the number one priority in a few hotels, no matter what size they are.

Gimmicks are great... when they work (and there seems to be an endless supply of them). But a clean, comfortable establishment with well trained friendly employees who offer exceptional service will always win out, every time.

Instead of putting all that time and money into gimmicks, hotels should be thinking about training staff and "reinforcing" a positive, well managed work place.

Thank you again for your time.

David Jones


Posted by: David Jones
Email: courteousactions@gmail.com
7/31/2013

RE: In Vino Veritas Part III - Microbreweries article link
If I managed a hotel in St Louis a Baseball, Blues, Beer and BBQ package would be on the menu. Might work in other cities.
Posted by: Mr. Ray Burger - CHA, MHS
Email: ray@pineapplehospitality.net
7/11/2013

RE: Planning a Meeting and Points Don’t Mix? article link
Good Evening Mr. Mogelonsky,

Thank you for your article. I agree with you on offering points that are basically worthless. I think also, the chain that offered them knows that they are worthless.

It is interesting in that many hotels still don't seem to grasp the concept; instead of creating another gimmick, invest their time and resources into creating a destination that meeting planners WANT to go to and return.

Everything is important; location, amenities, and service. I worked in banquets for over 25 years, many of them as a captain. Staff need to focus not only on the clients but also on the planners themselves.

These planners work exceptionally long, hard hours. Making sure they have what they want AND making sure they have what they don't ask for is important. That WOW factor needs to be extended to both parties.

Thank you very much for your time, sorry if I got off topic.

David Jones
Posted by: David Jones
Email: courteousactions@gmail.com
6/21/2013

RE: Top 10 Millennial Traveler Trends article link
good article

6/4/2013

RE: Pool Lift Pandemonium - Enough Already! article link
Being a small hotel owner I can tell you this will be disaster for us. Any one remember those kits we had to buy for people with hearing deficiency, I bought 4 of those as per requirements, in last 17 years not once I have received request for it or any of the equipment. By the way we have sign at check in for the availability of equipments.
4/19/2013

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