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Ellis Island Hotel Selects Agilysys Solutions For Optimized Efficiency And Secure Guest Payments

Thursday, August 16, 2018
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Agilysys
Agilysys
Hospitality Management Software

ALPHARETTA, GA——Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Ellis Island Hotel, Casino and Brewery has selected Agilysys’ award-winning InfoGenesis® point-of-sale as a hosted solution and rGuest® Pay as their payment solution. rGuest Pay will provide the property with complete security for their guests’ financial data, while InfoGenesis POS will increase efficiency across the property and help management and property team members deliver world-class guest service.

“We’re excited to implement the Agilysys solutions and we’re certain they will help optimize operations at our property,” said JP Murray, Director of IT Operations at Ellis Island Casino, Hotel and Brewery. “We have always been a family-owned business and having personal service and a guest-centric operation is very important to us. InfoGenesis and rGuest Pay will help us keep that focus while being more efficient and securing every transaction across our property.”

The family-owned Ellis Island Hotel, Casino and Brewery has a remarkable history and is known throughout Las Vegas for their popular karaoke bar, their world-famous restaurants, the Village Pub & Café and the Ellis Island BBQ. Visitors can also enjoy the onsite brewery, which serves over a million glasses a year and was voted best microbrewery in Las Vegas. The property is located just off the Las Vegas Strip, where it has been a landmark for 50 years.

The Ellis Island Hotel, Casino and Brewery chose the following Agilysys solutions:

• InfoGenesis POS is an award-winning, comprehensive point-of-sale system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Its strong reporting and analysis features, enterprise-grade menu and item configuration capabilities, and multi-language support drive service flexibility and increased operational efficiency. The cloud-based deployment of InfoGenesis will allow the property to be more cost-effective in their operations, avoiding the resources and space needed to maintain the system onsite.

• rGuest Pay is a payment gateway that enables complete and secure payment processing. rGuest Pay leverages one of the few payment offerings that includes: validated Point-to-Point Encryption (P2PE), which securely encrypts cardholder data while drastically reducing annual PCI audit costs; a Payment Information Proxy (PIP) that secures data arriving via e-commerce interfaces; robust tokenization, which eliminates storage of cardholder data; and a full range of fixed and mobile EMV-ready payment devices that ensure compliance with new card security regulations.

“We look forward to helping Ellis Island Casino drive operational efficiency with our comprehensive and feature-rich solutions,” said Sridhar Laveti, Vice President of Products and Customer Support at Agilysys. “The property will be implementing InfoGenesis as a hosted solution and combined with rGuest Pay the staff will be equipped to deliver the best possible guest experiences across all touch-points. These solutions are ideally suited to meet the needs of the casino and shows their strong commitment to excellent guest service.”

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