LONDON--Czech luxury boutique hotel, the Charles has improved online business with eRevMax thorough efficient rate and distribution management. The four-star property has been using RateTiger Channel Manager for channel management, reservation delivery, rate benchmarking and business intelligence to improve business efficiency.
Prague is one of the most popular leisure destinations across Europe and receives over 5 million tourist visits every year. One of the oldest hotels in Prague, the Charles with its 31 luxury rooms, is a popular address with leisure travellers. RateTiger is helping them sell rooms from an allocated inventory pool across multiple global and niche sales channels simultaneously from a single platform, making online distribution complete automated and saving time.
“The extremely competitive nature of the Prague hospitality industry, with constant changes in occupancy and rates, make it really challenging for small hotels like us. Managing OTAs, 24X7 bookings and rate queries was taking a toll and obstructing our focus from the core business of hospitality. RateTiger is great support system for a small hotel like The Charles. With its elegant simple interface and a responsive customer service, now everyday life is on cruise mode for me and my team. I am very happy with the service, support and the analytics of RateTiger. I would strongly recommend it,” said Happy Walia, General Manager at The Charles Hotel.
Mikulas, Nemeth, Sales Manager –Europe, eRevMax, commented, “RateTiger by eRevMax gives The Charles Hotel instant control to manage rate and inventory and receive reservation confirmation to their system thereby eliminating chance of overbooking. In addition, they can leverage eRevMax Channel Ecosystem to have 2-way XML connectivity with leading global and luxury OTAs and expand their target market.”
RateTiger by eRevMax is a fully integrated channel management solution that assists hotels in seamless rate and inventory management across multiple distribution channels. Hotels can also get bookings delivered into their property management system through the Reservation Delivery feature to keep availability updated at all times.