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Sol Wave House enhances the “Twitter Experience” for guests

Thursday, July 24, 2014
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Last year, Meliá Hotels International opened Sol Wave House, the world’s first “Tweet Experience Hotel,” as part of the Calvià Beach project. The Calvià Beach project includes a number of hotels which have been renovated in line with the latest trends, as well as quality leisure facilities and international brands along a stretch of a mile of beach. Finally, within the line of innovation, the famous resident and singer, Carlos Jean,
collaborated in the recruitment of the new Tweet Hotel Concierge.

Part of a collaboration with Mallorca resident and singer Carlos Jean who recruited the Twitter Concierge members, Sol Wave House, thanks to its young and modern guest mix, became the first hotel in the world with a "Twitter Experience" last summer. The hotel triumphed last year with a new experience for travelers with every comfort and luxury just a tweet away. This year the hotel goes even further: guests can do anything by sending a tweet from their mobile such as order a taxi, get a beer, book a Bali bed, refill the mini bar or learn about the day’s activities.

Examples of ways Twitter can be used include hailing a taxi by sending a tweet with the hashtag #WaveTaxi to @SolWaveHouse; to reserve a Bali bed use the hashtag #BaliBed; to fill the minibar #FillmyFridge and to ask the concierge anything #Askme700.

With hashtags emblazoned throughout the property, the hotel harnesses the power of social media to interact with guests thereby linking the real world with the virtual. In addition, if customers are not yet familiar with Twitter, the hotel offers a "Twitter lesson" that enables them to take every opportunity of this social network.

Guests also have the option of staying in the luxurious Tweet Party Suites which include a bottle of cava and special attention on arrival, a 20% discount in the hotel Surf Snack Bar and restaurant Byron´s, VIP hammock with fruits skewers, personalized minibar, Twitter Concierge and free Social WiFi.

For more information on Sol Wave House, please visit www.melia.com.


About Meliá Hotels International
Founded in 1956 in Palma de Mallorca (Spain), Meliá Hotels International is one of the largest hotel companies worldwide as well as the absolute leader within the Spanish market. At present, it operates and distributes more than 365 hotels throughout 40 countries and 4 continents under the brands: Gran Meliá, Meliá Hotels & Resorts, Paradisus Resorts, ME by Meliá, Innside by Meliá, Tryp by Wyndham and Sol Hoteles. The strategic focus on international growth has allowed Meliá Hotels International to be the first Spanish hotel company with presence in key markets such as China, the Arabian Gulf or the US, as well as maintaining its leadership in traditional markets such as Europe, Latin America or the Caribbean. Its high degree of globalization, a diversified business model, the consistent growth plan supported by strategic alliances with major investors and its commitment to responsible tourism are the major strengths of Meliá Hotels International, being the Spanish Hotel leader in Corporate Reputation (Merco 2013).

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