Guest-tek, the world’s largest provider of IP based technology solutions, is proud to work with Great Wolf Lodge in Sandusky, Ohio. The indoor waterpark resort installed the Guest-tek OneView Voice iACT Solution in each of its 271 guest suites and more than 30 administrative phones across the property.
The features on the new iACT Solution include Voice Mail, Call Accounting and Cold Redundancy, which reduces downtime in the event of a system failure due to an unforeseen event such as severe weather. A second processor is safely located on site to have the property back up and running in an emergency, limiting disruption of service.
“We are pleased with the addition of Guest-tek’s technology to our resort,” says Sarah Wysong-Miller, General Manager, Great Wolf Lodge Sandusky. “The transition was easy and smooth, and the features benefit our guests as well as our resort staff.”
The iACT Voice solution was added to Guest-tek’s OneView platform through the acquisition of TelNet and their INNaCloud Technologies (iACT).
About Great Wolf Lodge:
Great Wolf Lodge is North America’s largest family of indoor waterpark resorts and the brand leader in the waterpark resort industry. Great Wolf Lodge is a first-class, full service, year-round destination resort. Extending far beyond waterparks, Great Wolf Resorts provides families with quality accommodations, exceptional service, as well as popular proprietary amenities all under one roof – creating family traditions, one family at a time. For more information on Great Wolf Resorts visit greatwolf.com.
Guest-tek™ is the world’s largest provider of IP based technology solutions for the hospitality industry. Guest-tek’s™ OneView™ platform provides hotels with converged data, video and telephony services. Guest-tek™ is a preferred vendor to major hotel brands, providing services including network design, procurement, customized UIs, implementation, network management and in-house post sales customer support.
The Company's head offices are in Calgary, Alberta, and have major support facilities in Irvine, California, Zona Viva, Guatemala and Warsaw, Poland as well as Sales offices located throughout North America and Europe. For more information about Guest-tek™,
go to www.guest-tek.com.