Evolve Controls, delivering enterprise wireless solutions to hotels that increase guest loyalty and experience, today introduced two guest-facing applications running on the Room Operations Center (ROC), its next generation room control platform. The applications are designed to deliver touch control of virtually every element in a hotel room, ranging from temperature and lighting to the operation of the draperies and beyond.
Far beyond that, however, GuestX(TM) applications deliver personalized, content-driven information and interactions that will delight hotel guests, and enable hotels to differentiate themselves from their competitors in the effort to drive the kind of customer loyalty that results in repeat visits.
GuestX Concierge(TM) is deployed on devices running Microsoft Windows 8; GuestX YOU(TM) is specifically designed so that hotel guests can download the same functionality to their mobile phones or other devices (BYOD), helping them blend familiarity with control.
In addition to having complete room control, GuestX Concierge(TM) provides a full, customizable range of information to guests, including messaging, news and sports headlines, local weather conditions, curated reviews of local attractions and restaurants and more. By empowering the guest's personal device, GuestX You(TM) delivers a completely fresh approach; guests can receive hotel messages and have full control of their room during their stay, either on or off the property.
Regardless of which option hotel guests choose, their information will be seamlessly handled by Evolve's ROC devices, which connect to the Azure Cloud infrastructure from Microsoft. As a result, hoteliers receive automatic updates and features in a "hands-off" manner, ensuring that their systems are always up-to-date. The ROC platform was introduced at last week's HITEC conference in Los Angeles.
"GuestX applications are specifically designed to allow the greatest use and flexibility to both hoteliers and their guests," said Chris Pieper, Evolve's Director of Programs. "As we grow the ROC platform, we will continue to provide hotels with additional ways to connect with their guests and enhance their experience. We believe that the potential capabilities of GuestX and ROC are only limited by the imagination." Pieper noted that as an open platform, ROC is designed to update via the cloud and accommodate additional functionality and applications, making its wholly flexible design of greater benefit over time.
About Evolve Guest Controls
Evolve Guest Controls is revolutionizing the way hotels utilize technology to drive client loyalty. Through its industry-leading Room Operations Center(TM) (ROC(TM)), Evolve integrates the power of hardware, software and the cloud. Evolve's ROC enables hotels and their guests to control virtually every device in guest rooms, from lighting to drapes to climate control and more, through state-of-the-art control panels located in the room or at the front desk, or installed on the guest's smartphones.
Evolve helps many of the world's leading hotels deliver the kind of guest experience that solidifies ongoing customer allegiance. Evolve is based in Port Washington, NY, with offices in West Chester, PA. More information about the company is available at www.evolvecontrols.com.