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The Embassy Suites At The Chevy Chase Pavilion Moves To The Cloud With Atrio POS

Wednesday, April 09, 2014
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Embassy Suites
Embassy Suites

PAR Springer-Miller Systems, Inc. (PSMS), a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the leading provider of guest-centric hospitality management systems announced today the successful deployment of ATRIO® POS at The Embassy Suites Hotel at the Chevy Chase Pavilion, a Destination Hotels & Resorts property, in metro Washington D.C.

With this deployment, PAR Springer-Miller achieves a significant milestone with the expansion of the ATRIO Hospitality Technology Platform and secures their reputation for technology innovation. ATRIO POS, the next generation point of sale system, reduces the Total Cost of Ownership (TCO) for hoteliers and management companies by embracing true cloud computing, minimizing on-property technology, and reducing implementation and training costs to increase staff efficiency and productivity.

Located on the doorstep of Washington D.C., The Embassy Suites Hotel at the Chevy Chase Pavilion prides itself in delivering a thoughtful, upscale hotel experience. Welcoming touches like a cooked-to-order breakfast and Evening Manager’s Reception, showcase the dedication to exceeding guest expectations for service and value.

“The transition to ATRIO POS was quick and smooth because it is innovative and the navigation is similar to what you would see on a smartphone. That made it a lot easier and a lot more comfortable for our staff,” commented Jeff Brainard, Area General Manager for The Embassy Suites. “The team has been unbelievably responsive and positive. I have another hotel in (Washington) D.C. and I plan to install ATRIO POS.”

A native Windows 8 application, ATRIO POS offers an identical experience whether on a tablet or a stationary workstation. ATRIO POS incorporates natural gestures such as swipes and pinches into an intuitive and efficient ordering process.

“Our staff needed almost no training to use ATRIO POS,” commented Brainard. “The system minimizes the learning curve and prevents new user frustration by being so easy to use. We’re very comfortable with the online product support, it’s like using social media.”

“ATRIO POS represents an essential module in our ATRIO suite of products and we’re thrill with the sucssess of the Embassy Suites installation. The team from the Embassy Suites did a great job supporting the product launch,” commented Larry Hall, President & CEO of PAR Springer-Miller. “ The property team helped exercise our objective of “zero training” with our true cloud-based ATRIO products.”

By leveraging the multi-billion investment Microsoft made in Windows 8 and their Windows Azure platform, ATRIO POS delivers value with its purpose-built-for-the-cloud architecture. ATRIO POS eliminates the need for costly on-premise servers and complicated setup; it is also built to support operations in an offline mode, should the Embassy Suites lose connectivity to the internet, outlets can continue service uninterrupted.

ATRIO POS builds upon the successful implementations of ATRIO Guest Experience Management, representing the true promise of feature velocity and the expandable ATRIO platform. PSMS utilizes agile development methods to expedite the release of new modules, such as ATRIO POS, as well as frequent releases of product enhancements. New features are delivered in weeks or months as opposed to years.

Read the complete case study about The Embassy Suites Hotel at the Chevy Chase Pavilion and ATRIO POS online at ATRIO.com/experience/#casestudies.

About PAR Springer-Miller Systems, Inc.

Since 1984, PAR Springer-Miller Systems, Inc. has earned its reputation as experts in the operation and development of guest-centric hospitality technology systems. The company pioneered guest-centric property management systems with the SMS|Host® Hospitality Management System. They also offer SpaSoft®, the leading solution for dynamic activities management/scheduling, specifically designed to meet the unique needs of resorts, day spas, and medi-spas. Boasting some of the world’s most exclusive resorts and hotels as customers, they are now revolutionizing the industry with the ATRIO hospitality technology platform. ATRIO is moving hospitality to The Cloud, a new user experience and to a new business paradigm. Visit www.atrio.com for more information.

About PAR Technology Corporation
PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. PAR’s Hospitality segment has been a leading provider of restaurant and retail technology for more than 30 years. PAR offers technology solutions for the full spectrum of restaurant operations, from large chain and independent table service restaurants to international quick service chains. PAR’s Hospitality business also provides hotel management systems with a complete suite of powerful tools for guest management, recreation management, and timeshare/condo management. In addition, PAR offers the spa industry a leading management application specifically designed to support the unique needs of the resort spa and day spa markets, a rapidly growing hospitality segment. Products from PAR also can be found in retailers, cinemas, cruise lines, stadiums and food service companies. PAR’s Government Business is a leader in providing computer-based system design, engineering and technical services to the Department of Defense and various federal agencies. Visit www.partech.com for more information.
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