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Kimpton Checks In with ADP for Delivery of Human Capital Management Solutions and Expertise

Thursday, March 27, 2014
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Kimpton Hotel & Restaurants Group LLC
Kimpton Hotel & Restaurants Group LLC

ADP®, a leading global provider of Human Capital Management (HCM) solutions, today announced that Kimpton Hotels & Restaurants, the leading collection of boutique hotels and restaurants in the United States, has chosen ADP for an integrated HCM solution based on ADP Vantage HCM®.

Kimpton, which pioneered the boutique hotel concept in the United States in 1981 and has successfully grown ever since, has selected ADP to provide an integrated HCM solution for its employees. ADP Vantage HCM provides large enterprises a globally scalable and integrated HR system with unmatched expertise and comprehensive unified services, innovative and intuitive employee and manager experiences, and valuable insights that help companies like Kimpton succeed.

In fact, Kimpton prides itself on the customer experience it delivers 365 days a year through thoughtful perks and amenities, distinctive design and a sense of fun for customers. With more than 100 employees in each of 60 hotels and nearly 70 restaurants and lounges in 26 cities across the United States, the company helps to ensure those employees are “cared for” so that they, in turn, can focus relentlessly on guests who rely on Kimpton when away from home.

The company needed the technology and expertise to help it manage its people, and give them tools to help enable them to manage their own HR information, said Cheryl Lovelace, Vice President of Accounting for Operations at Kimpton. She added that the company needed a solution that is easy to use, and provides access from anywhere at any time.

Going forward, Kimpton – which has been an ADP client since 2002 – wanted a solution that would deliver employee information in one central location. ADP Vantage HCM will provide Kimpton employees and managers a wide variety of HR capabilities including HR, payroll, time and labor management, talent management, and recruiting management.

“We’re pleased that Kimpton Hotels & Restaurants has chosen to continue and expand their long relationship with ADP for the technology and service excellence that will help their employees continue to delight their guests,” said Mark Benjamin, President of Global Enterprise Solutions at ADP. “By letting ADP do what it does best, Kimpton can focus even more on doing what it does best.”

Lovelace said providing a best-in-class HCM system is critical – and will help Kimpton continue to rank as highly as it does with employees and customers. This year, the company was included for the fifth time on Fortune magazine’s list of “100 Best Companies to Work For.” Kimpton has the highest customer satisfaction and emotional attachment scores of any hotel company in the United States, according to Market Metrix Hospitality Index™.

In the past, Lovelace said discrete HR processes at each hotel limited the ability for Kimpton to manage employee careers on a companywide basis. With their new tools, Kimpton and its employees will benefit from more robust career-management capabilities.

“We want to continue to be one of the best places to work and a great place for our customers to visit,” Lovelace said. “Our investors and our customers continue to have faith in us, and it all starts with the people we hire.”

About ADP
With more than $11 billion in revenues and more than 60 years of experience, ADP® (NASDAQ: ADP) serves approximately 620,000 clients in more than 125 countries. As one of the world’s largest providers of business outsourcing and Human Capital Management solutions, ADP offers a wide range of human resource, payroll, talent management, tax and benefits administration solutions from a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act (ACA). ADP’s easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. For more information about ADP, visit the company’s Web site at www.adp.com.

About Kimpton Hotels & Restaurants
San Francisco-based Kimpton Hotels & Restaurants is the leading collection of boutique hotels and restaurants in the United States and the acknowledged industry pioneer that first introduced the boutique hotel concept to America. In 1981, Bill Kimpton founded the company that today is renowned for making travelers feel genuinely cared for while away from home through thoughtful perks and amenities, distinctive design that tells a story and inspires a sense of fun at each hotel and a sincerely personal style of guest service. Out to help people live full, balanced lives, Kimpton aims to inspire with touches like yoga mats in every room, complimentary coffee and tea to start the day, hosted evening Wine Hour, in-room fitness programming and complimentary bike rentals. The award-winning restaurants and bars are led by talented chefs and bartenders that offer guests a chance to dine like a local. Kimpton also leads the hospitality industry in eco-friendly practices that span all hotels and restaurants, and is consistently ranked as one of the top companies in the Market Metrix Hospitality Index, Upper Upscale Segment, for Customer Satisfaction. The company is highly-regarded for its innovative employee culture and benefits and has been named a Fortune magazine “Best Place to Work” four times since 2009. Kimpton is continuously growing and currently operates 60 hotels and nearly 70 restaurants, bars and lounges in 26 cities. For more information, visit www.KimptonHotels.com and www.KimptonRestaurants.com.

The ADP logo, ADP, and ADP Vantage HCM are registered trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright © 2014 ADP, Inc.

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