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The Charles Hotel Launches Duetto Edge

Duetto Helps Top Cambridge Hotel Manage all Customer Segments and Room Types, Drive Higher ADRs.

Monday, February 10, 2014
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Hotel Profit Optimization

The Charles Hotel, the smart place to stay in the heart of Cambridge, MA’s Harvard Square, has made a “smart” decision in adopting the Duetto Edge, the industry’s leading revenue strategy and profit optimization solution. With Duetto Edge, The Charles can now manage room pricing dynamically to drive higher Average Daily Rate (ADR). The system launched in November and has quickly proven to be a successful sales tool, helping the hotel gain access to better, more actionable data and regular pricing alerts, to optimize pricing flexibly, moving beyond legacy Best Available Rate (BAR) methodologies.

“We are excited to partner with Duetto to dramatically increase our ability to drive higher ADRs in an open pricing environment,” said David Taylor, The Charles’ director of sales and marketing. “With Duetto Edge, we are able to not only optimize pricing with more flexibility and control than a legacy revenue management sytem provides, but also to manage the process dynamically and easily.”

Duetto Edge is a proprietary, cloud-based software application that combines new and superior data sources, intelligent alerts, customizable visualizations, and compelling, easy-to-use interfaces. Its proprietary Alerts system allows hotels to discover trends requiring pricing action in real time, and then act on the information quickly to increase profits.

Patrick Bosworth, Duetto’s CEO, added: “We are pleased to welcome The Charles Hotel to our growing list of leading hotels worldwide using this innovative way of managing pricing and availability.”

About Duetto
Duetto provides dynamic, intelligent revenue strategy solutions to the world's leading hotels, allowing them to maximize profits through superior, actionable data to better manage pricing, revenue and business mix decisions. Leveraging a cutting-edge, cloud-based architecture, combined with a feature-rich product set, Duetto transforms the way hotels price and sell rooms.

Duetto has attracted many of the highest regarded investors and advisors from the hospitality and technology industries, including, among others, Thayer Ventures, Battery Ventures, Benchmark Capital, Altimeter Capital, Trinity Ventures, Lee Pillsbury, founder and Chairman of Thayer Lodging, and Marc Benioff, founder, Chairman and CEO of Salesforce.com, Mark Lomanno, former CEO of STR, Rich Barton, former CEO/Co-Founder of Expedia and Sam Shank, CEO and Founder of Hotel Tonight.

For more information please visit: www.duettoresearch.com.

About The Charles Hotel
The Charles Hotel is The Smart Place to Stay. Located in the heart of Harvard Square, The Charles is a member of Preferred Hotels and Resorts and AAA Four Diamond award-winning hotel. With its classic New England design, unpretentious service, technology and one-of-a-kind accommodations, The Charles Hotel is ideal for business and leisure travel. charleshotel.com

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