Quadriga, the leading global provider of guest-facing technology solutions for the hospitality industry, has announced an innovative new mobile application for housekeeping services, designed to reduce costs and deliver improved efficiencies for hoteliers. Via an exclusive global agreement with partner Hibox Systems Ltd, Finland, the new „Housekeeper‟ application is proven to deliver an average 50% reduction in the time required to carry out housekeeping and hotel support tasks, enhanced staff communication, as well as powerful reporting capabilities.
Building on its growing range of mobile applications and cloud-based services, Housekeeper provides an alternative to Quadriga‟s established, fixed TV-based housekeeping solution, integrated into its Sensiq guest communications and entertainment platform. The Hibox Housekeeper application is a web-based service which can be hosted in the cloud and provides hotel staff with easy and immediate reporting capabilities via most web-enabled mobile devices. Services include the reporting of room status to the hotel PMS, minibar usage and rooms fault reporting and management, as well as a staff messaging tool.
Housekeeper is already deployed in hotels across the Nordic region and is now available worldwide. Juha Peltonen, Hotel Manager at Hotel Haikko Manor, Porvoo, Finland, says, “The Housekeeper application gives us an easy-to-use tool to manage the housekeeping tasks. With quicker response and improved communication with the housekeeping staff we are able to better serve our guests and get a real-time picture of the room status. Also we are able to reduce the housekeeping costs with improved monitoring and reporting.”
Paul Wilson, Quadriga‟s Partnership and Product Director, says, “The new Hibox Housekeeper application is designed to deliver valuable and tangible business benefits to our customers. Quadriga‟s flexible approach to integrating technologies and working with „best of breed partners‟ means we are able to deliver customer solutions that are based on the latest technology, meet real business needs and make commercial sense.”