The Leading Hotels of the World (LHW) has renewed its contract with Trust International, continuing a partnership that started in 2001. More than 430 of LHW member hotels use Trust’s seamless global distribution system (GDS) functionality, call center services, central reservations office (CRO) and the Internet booking engines (IBE).
After a review of 11 different CRS technology providers’ services, LHW chose to use Trust’s reservations platform to control all distribution systems and channels managed by LHW.
“It is an honor to be confirmed once again as the worldwide distribution partner for Leading Hotels after such a thorough review,” stated Richard Wiegmann, Managing Director, Trust International. “We combine customer-focused strategies, processes and technologies to offer complete business solutions that help underline LHW’s market leadership and positively impact their bottom-line.”
“Distribution is one of the most important areas for our hotels, and we want to make sure that we are prepared to offer the best-of-breed service and technology required in today’s competitive environment.” noted Jon Londeen, Senior Vice President, Distribution and Reservations Management. “When we started the discussion on our CRS provider’s contract, we took a “wide net” approach to thoroughly assess all distribution service solutions available in the marketplace. It was reassuring to discover that we were already partnering with the company that could provide the optimal products to drive revenue to our luxury hotels worldwide”
About Trust International Hotel Reservation Services GmbH
Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, Internet booking engines and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
Via Trust’s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.
Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in systems and delivery of superior customer value.