Many hotels balked at the news that the all-new, highly coveted iPhone 5 requires a new eight-pin, all-digital “Lightning” connector instead of the older 30-pin connector that worked with other iPhone models. Fortunately, hotels will have no issues with using the iPhone 5 with software from hospitality technology provider Intelity.
The company's ICE (Interactive Customer Experience™) Mobile enterprise platform, which allows guests to access all of a hotel's guest services from Android or Apple smartphones and tablets, is fully compatible with any version of the iPhone. Existing Intelity clients are not required to upgrade any ICE Mobile technology. Hotels that are interested in installing ICE also will not have to decide whether to select software that is only compatible with the a particular iPhone model.
The ICE Mobile interface will use adaptive user interface design to accommodate the larger screen size of the new iPhone, running in a letterboxed frame. The framing is virtually unnoticeable and will not interfere with guest access to hotel services via mobile. Guests using legacy iPhones with smaller display screens won't see any difference in the appearance of the ICE Mobile software.
Intelity CEO and President David Adelson said, “With Intelity software, we aim to make our software compatible with a broad range of devices, whether it's from Apple, Android or any other company. The focus for us is providing quality software that doesn't depend on the hardware, but rather can accommodate the needs of all of a specific hotel's guests.”
For more information on Intelity, visitwww.intelitycorp.com.
Intelity, headquartered in Orlando, Florida, is the creator of the world’s first fully integrated enterprise platform including an interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time back-end management tool that measures ROI and integrates with more than 25 hotel management systems. Since beginning operations in 2007, the hospitality solutions company has grown exponentially and become a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500 hotels worldwide, including all major brands and many significant independents. The New York Times called ICE “the digital edge” for hotels. The customizable interface allows guests to arrange services via an in-room touch screen tablet (ICE Touch); smartphone and tablet (ICE Mobile); TV (ICE TV); laptop (ICE Connect); or touch screen (ICE Lobby). The ICE platform has been recognized industry wide earning Intelity the industry's “Most Innovative Hospitality Technology” award in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website www.intelitycorp.com. For more information, please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (@Intelity).