Trust International founding hotel member Steigenberger Hotel Group is moving back to Trust International’s centralized reservation system (CRS) after a five-year hiatus.
“After venturing out to experience the CRS landscape, Steigenberger Hotel Group has decided to return to Trust,” commented Richard Wiegmann, Trust International managing director. “Steigenberger was one of our client partners at our inception in 1989. We are proud that they´ve chosen us again. The Steigenberger name has stood for top-class European hotels, incomparable hospitality and exquisite service for over 80 years now. The fact that they have reengaged our services speaks volumes about their confidence in us to meet and exceed their exacting standards for highest caliber of service as their distribution partner.”
“We spent an extensive amount of time in selecting the right partner to support our current and future distribution strategies,” says Matthias Heck, CFO Steigenberger Hotel Group. “We considered aspects such as the broad distribution reach, the flexible technology that is customized to our needs and backend systems, as well as the quality of services, and have concluded that Trust International is the best partner as we enter this new stage in our distribution strategy.”
About Steigenberger Hotels AG
Steigenberger Hotels AG is one of Europe's leading hotel groups. The company's Head Office is located in Frankfurt am Main, and it operates 80 hotels in Germany, Austria, Switzerland, the Netherlands and Egypt. The umbrella brand Steigenberger Hotel Group includes the two brands Steigenberger Hotels and Resorts (46 individual First Class and Deluxe Hotels) and InterCityHotel (33 hotels in the upper mid-range category located in the direct vicinity of transport hubs such as railway stations and airports).
About Trust International Hotel Reservation Services GmbH
Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and CRO software, connectivity to all GDS and OTA channels, Internet booking engines and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
Via Trust’s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.
Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in systems and delivery of superior customer value.