With the 20th anniversary of InnLink CRS, the company continues to enhance and expand its cloud-based Microsoft.Net technology platform and on June 26, 2012 launched TravLynx – solidifying the complete travel and hospitality services company of brands. On the heels of the launch of TravLynx, the company has welcomed over 1,500 new clients in the last several months.
With these new customers and its state-of-the-art global booking technology, TravLynx now powers over 5,000 independent hotels, chain properties, resorts and destinations worldwide.
Further expanding the TravLynx footprint in emerging markets, it has signed a representation relationship with EtoursCrs, India’s leading Hotel CRS, to offer sub-continent hotel inventory to various GDS/EDS through TravLynx CRS. EtoursCrs offers state-of-the-art technology connections to Indian Hotels to distribute their inventory globally through all its channel partners.
“We are very excited about this new strategic partnership with TravLynx. It will enhance EtoursCrs’ global reach through TravLynx,” said Yogesh Rathi, Founder and Chief Executive Officer of EtoursCrs.
The TravLynx mission is to enable clients to maximize property net reservation revenue using customer service centric solutions delivered through its family of brands: InnLink, InnVite, and VisitUs.
“We are so pleased that clients recognize our innovative technology and choose us as the best service for them to use to maximize bottom-line results,” said Kristin Intress, President and CEO of TravLynx.
Utilizing best-in-class computer, internet and hospitality technologies, TravLynx provides a real-time “Cloud-Based” environment for hotels and destination marketing organizations to maximize reservation-based net revenue streams. Solutions include reservation services, customizable internet, mobile and social media booking engines, USA-based Contact Center with 24-hour voice services, GDS/IDS/OTA connectivity and revenue management services.
“Even more than our leading technology, the true core of TravLynx is our amazing customer service team and their commitment to excellence – that is the most important part of our client relationships,” Intress said, adding: “We understand the value of a reservation is exceeded only by the value of the guest's experience. We maintain the industry's most highly trained sales and service agents, state-of-the-art systems and technologies, and the sensitivity required to manage people, services and customers in a professional, courteous and helpful manner.”
TravLynx is committed to excellence and exceptional customer support, which is paramount to every employee of the company. TravLynx’ award-winning customer service comes with a 60-minute response guarantee that no other competitor offers.
Additionally, all three brands under the TravLynx banner feature a US-based Contact Center with Group Booking specialists operating 24 hours a day, seven days a week, 365 days a year – offering a Gold Service Guarantee.
About TravLynx
Celebrating 20 years of service, TravLynx is a technology leader in Central Reservation Services, delivering the most comprehensive reservations and revenue management solutions with award-winning customer service in the hospitality and travel industry. With its state-of-the-art booking technologies, TravLynx powers over 5,000 independent hotels, chain properties, resorts and destinations worldwide. TravLynx offers a family of industry proven brands – InnLink serves mid-tier limited service properties; InnVite supports upscale, full-service hotels, boutique and resort properties; and VisitUs is the reservations and booking platform for Destination Marketing Organizations (DMOs) and Convention and Visitors Bureaus (CVBs).
To learn more about the TravLynx technology, services, and brands, visit www.TravLynx.com or contact Chip Hysler, Senior Marketing Manager, at 866-700-3201 or chip.hysler@travlynx.com.
About EtoursCrs
EtoursCrs is the first Indian Hotel CRS platform which facilitates hotels to distribute their Inventory in real time across the globe through GDS, Distribution Affiliates and EDS Channels. EtoursCrs offers the most comprehensive inventory of 2,500 validated hotels at more than 300 destinations within India ranging from 2 Star Deluxe to 5 Star Deluxe.
To learn more about EtoursCrs visit www.EtoursCrs.com or email us at ceo@EtoursCrs.com
