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Infor Delivers Specialized Asset Management for the Hospitality Industry
Thursday, August 30, 2012
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Infor, a leading provider of business application software serving more than 70,000 customers, today announced the availability of Infor10 EAM Hospitality Edition. Specialized for the Hospitality industry and ION-enabled for integration to other Infor products, Infor10 EAM Hospitality Edition has an extensive selection of multi-organization tools to allow facilitates to manage several tasks and departments from one integrated application. Now, hotels have the ability to reduce costs through effective systems management, comprehensive work order functions, integrated purchasing, centralized call centers, and easy-to-use scheduling tools.
Infor10 EAM Hospitality Edition uses best practices for sustainability to allow properties to incorporate the consumption, costs, and environmental impact of natural resources—water, air, gas, electricity, and steam—into an asset management strategy to reduce costs and help achieve Energy Star standards.
“To operate in such a competitive business environment, hospitality organizations need to be aware of all facets of the business in real-time,” said Stewart Applbaum, senior vice president and general manager for Hospitality, Infor. “Keeping that in mind, Infor wanted to specialize its industry leading Infor10 EAM application for the hospitality industry to provide management with real-time information on the most critical aspects of the organization helping raise the bar for guest satisfaction and retention.”
Infor10 EAM Hospitality Edition also delivers:
• Better tools for guest incident management and rapid response - Create, manage, and track work orders and service requests within the system, which helps ensure guest requests are addressed quickly and efficiently to enhance guest experience.
• Increased equipment reliability – Real-time scheduled maintenance, predictive maintenance, and accurate warranty and repair records help protect the reliability of all equipment. Keep all information about any asset on the property—from televisions, to vehicles to bed linens—in one database for easy retrieval and input on activities, movements and upkeep.
• Tools for the mobile workforce – Personnel can move from room to room or site to site, and still access and record maintenance information, conduct inspections, and track inventory.
• Support for green initiatives and asset sustainability – Information on asset sustainability can be applied to obtain an Energy Star rating certificate and properties can use this green certification as a marketing tool to promote the brand as environmentally friendly, attracting new guests and satisfying existing guests who are focused on going green.
• Enhanced risk management and regulatory compliance - Key performance indicators (KPIs) and real-time performance monitoring proactively identify potential problems with high-risk equipment. And, documentation from calibration reports, electronic signatures, greenhouse gas (GHG) reporting, and asset tracking keep the organization audit-ready.
• Real-time preventive maintenance alerts – Metered and timed notifications alert team members of routine maintenance that must be completed based on the number of times a room has been occupied. This helps to keep guest room equipment operating at peak performance, while at the same time ensuring that the property is not using resources to perform unnecessary repairs or inspections.
• Trusted information for fleet management - If a hotel or resort operates airport shuttles, limousine services, golf carts, or any vehicle type asset, the property can establish maintenance and repair schedules to monitor and alert team members when routine fleet maintenance is required, extending the life of the asset.
“Asset management is a key component in keeping a company profitable and aligned,” said Kevin Price, director, EAM, Infor. “We know how beneficial it is for hotels to have specialized tools to better manage day-to-day processes in a faster, more organized way. We truly understand the pain points executives in the industry are feeling and Infor10 EAM Hospitality Edition is an extension of our industry knowledge to help them manage their assets, speed the delivery of service and focus on profit.”
About Infor
Infor is the world's third-largest supplier of enterprise applications and services, helping more than 70,000 large and mid-size companies improve operations and drive growth across numerous industry sectors. To learn more about Infor, please visit www.infor.com.
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