Guests at New York City's Mondrian SoHo may be surprised at the ease with which they can order from the hotel's brand new coastal Italian restaurant, Isola Trattoria & Crudo Bar, thanks to hospitality technology company Intelity.
Intelity's ICE (Interactive Customer Experience™) virtual concierge system makes it simple and convenient to use the complimentary iPads included in every guestroom to review signature dishes, such as the Tuna Crudo with white balsamic, watermelon and jalapeños and the Chitarra with roasted tomatoes, basil and parmesan. Then, guests at the Morgans Hotel Group property can choose to either place an in-room dining request for select items and enjoy their meal in the privacy of their room or make reservations to eat in the dining room of the restaurant, which is helmed by celebrated Sicilian native chef Victor LaPlaca.
ICE is also uniting technology and hotel fine dining at one of the hottest restaurants on the West Coast, Wolfgang Puck at Hotel Bel-Air. A guest simply selects their menu items of choice from the guestroom ICE Touch iPad and specifies the time they would like the items to arrive at their door. Travelers who prefer to eat in the elegant ambiance of a dining room that boasts lush gardens and an intimate terrace can book a reservation in advance and then head over to partake in their choice of acclaimed dishes, such as succulent sirloin or zesty tortelloni pasta.
Intelity CEO and President David Adelson said, “We were thrilled to learn about the new dining experiences being offered at two of our premiere properties. ICE technology adds a level of convenience to an already complete experience that many other hotels can't provide.”
For more information on Intelity, visit www.intelitycorp.com.
About Intelity
Intelity, headquartered in Orlando, Florida, is the creator of the world’s first fully integrated enterprise platform including an interactive guest services interface, ICE (Interactive Customer Experience™), with a full, real-time back-end management tool that measures ROI and integrates with more than 25 hotel management systems. Since beginning operations in 2007, the hospitality solutions company has grown exponentially and become a pioneer in hospitality technology with the deployment of ICE across four continents serving almost 500 hotels worldwide, including all major brands and many significant independents. The customizable interface allows guests to arrange services via an in-room touch screen tablet (ICE Touch); smartphone (ICE Mobile); TV (ICE TV); laptop (ICE Connect); or touch screen (ICE Lobby). The ICE platform has been recognized industry wide earning Intelity the industry’s “Most Innovative Hospitality Technology” award in a vote by hoteliers and the Business Traveler Innovation Award for Best Travel Convenience & Efficiency Innovation. Become acquainted with ICE and learn what Intelity’s hotel partners are saying on the Intelity website www.intelitycorp.com. For more information please call 1-888-RevPAR-1 (1-888-738-7271) or follow us on Twitter (@Intelity).
