Best Western International, The World’s Biggest Hotel Family®, announced today that its worldwide RFP processing and management is moving to the Nexus system commencing with this year’s rate negotiation season. Nexus will provide Best Western with a quick and easy way to solicit rates and information from its hotels and then maximize the accuracy and speed with which bid responses are communicated back to its Corporate and Travel Management Company clients.
The RFP (Request For Proposal) process is important for hotel organizations since the number of accepted bids has a direct impact on sales revenue for the following year. The Nexus system will give Best Western improved control over the process and comprehensive reporting capabilities. Best Western’s more than 4,000 hotels worldwide will be able to respond to bids in less than five minutes.
“Best Western is pleased to partner with Nexus,” said Dorothy Dowling, senior vice president of marketing and sales, Best Western International. “Nexus provides us the opportunity to optimize our performance by making it easier for our hotels to respond to RFPs and provide the highest level of service to our customers.”
Geoff Andrew, Nexus Managing Director added, “We are delighted to be working with a globally recognised brand like Best Western and to welcome them into the worldwide Nexus Community. Our mission at Nexus is quite simple: to help our clients sell more hotel rooms by developing smart sales technology for sales people. We’re looking forward to a long and successful partnership.”
Nexus World Services is a leader in providing sales management technology solutions to the hospitality industry and is currently providing services to a number of major hotel chains and groups around the world including Choice Hotels International, Concorde Hotels, Design Hotels, Jumeirah Group, Kimpton Hotels & Restaurants, Mandarin Oriental Hotel Group, Millennium Hotels & Resorts, NH Hoteles, Omni Hotels, Shangri-la Hotels and Resorts, Warwick International Hotels. Nexus is part of the IHS group which includes Trust International, IFH and WORLDHOTELS. www.nexusworldservices.com.
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000* BEST WESTERN®, BEST WESTERN PLUS® and BEST WESTERN PREMIER® hotels in more than 100* countries and territories worldwide. Now celebrating 66 years of hospitality, Best Western welcomes hundreds of thousands of guests nightly. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. More than 15 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand’s partnerships with AAA/CAA, racecar driver Michael Waltrip, and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Best Western in 2011 was named AAA’s and CAA’s Hotel Partner of the Year and bestwestern.com was named the 2011 Compuware Best of the Web Gold award winner. For more information or to make a reservation, please visit bestwestern.com.
*Numbers are approximate and may fluctuate.
