Hotel News
BITAC® Events!
Purchasing & Design East Jul. 15, 2018 More Info 4 Supplier Spots Left
Building Your Hospitality Business
  Are you a member? Log In  or  Sign Up
Senior Living News
Send a summary and link to this article
To Email
Your Name
Your Email
Bot Test
To pass the Bot Test, please type the white text that you see in the gray box. This helps us prevent spammers from abusing the system.
Print Printable Version

New Podcast - Hampton's Reinvention and The Kessler Connection

Friday, October 18, 2013
bookmark this
Bookmark to: Digg Bookmark to: Del.icio.us Bookmark to: Facebook
Bookmark to: Yahoo Bookmark to: Google Bookmark to: Twitter
We are on Twitter

On this on demand and downloadable episode, Hotel Interactive® Editor-In-Chief Glenn Haussman has a great show in store for you.

This week Glenn speaks with Phil Cordell, Global Head for Focused Service and Hampton Brand Management for Hilton Worldwide.

In this segment we discuss how Hampton is adapting to today’s modern audience on the cusp of its 30th anniversary. This is a fascinating peek into customer behavior, psychology and how to keep hotel owners happy with their Forever Young initiative.

Then we speak to Richard Kessler, Chairman and CEO and Mark Kessler, President & COO of the Kessler Collection of hotels. These men deliver incredibly high caliber guest experiences with phenomenal service. So we looked into figuring out just why they are able to do it. We also learn the story of how Richard built this company and how he created many of the concepts you see as standard in hotels today. Oh yeah, he invented deep themeing too. You will LOVE this interview.

So get set for an exciting and entertaining show.

To listen or download the episode simply click here.

You can also subscribe on iTunes!
Feedback Messaging & Feedback
We welcome your opinion! Log In to send feedback.
Already a member?
Log In
Not yet registered?
Sign Up
Need More Information?
  RSS Feed
RSS Feed
Contact Us
Mobile Version