Kimpton Hotels & Restaurants is pleased to announce the promotion of Nabil Moubayed to the role of Area Director of Operations, Chicago and Minneapolis. In addition to his role as general manager of Kimpton’s Hotel Palomar Chicago, Moubayed will bring his expertise to all five of Kimpton’s Midwest hotels to further elevate operational efficiency and guest experience. His territory now includes Grand Hotel Minneapolis and Hotel Allegro, Hotel Burnham, Hotel Monaco and Hotel Palomar in Chicago.
Moubayed brings over 15 years of hospitality experience to his new position, overseeing a combined 1,200 rooms and approximately 750 staff members. As Area Director of Operations, Moubayed will be responsible for ensuring operational cohesiveness among the region’s five properties by promoting the brand’s unique culture and spirit and modeling Kimpton’s hotel management philosophy of care.
“I’m lucky to be stepping into a role where such strong foundation already exists – our Midwest hotels have been thriving amid the upturn in the industry and the Midwest continues to become a more popular and dynamic travel destination,” said Moubayed. “My aim as Area Director of Operations is to bring further consistency to our region’s collection of hotels, ensuring Kimpton’s core values are reflected in all aspects of employee management, guest services and investor relations.”
A Kimpton leader for nearly a decade, Moubayed also holds the general manager position at Kimpton’s award-winning Hotel Palomar Chicago following management of Hotel Monaco Chicago. Since opening its doors in March 2010 under Moubayed’s direction, Hotel Palomar Chicago has consistently ranked #2 in guest service among Kimpton’s 50+ hotels, #4 in Chicago on TripAdvisor.com and continues to push the hotel to increasing RevPar on an annual basis. Moubayed has been influential in jump-starting the hotel’s Sleeping with the Artist program, integrating the local art community through rotating exhibits by Chicago natives and aligning with the Chicago Arts Partnerships in Education to empower young people through education and the arts.
An active member of the Chicago business community, Moubayed sits on the executive committee of the Illinois Hotel & Lodging Association, Advisory Board of Kendall College as well as the Chicago Workforce Center for the Service Industries. A Toronto native, Moubayed’s hotel career began with Wyndham Hotels and Resorts as operations manager at the Wyndham Garden Hotel in San Francisco. He rose to the role of general manager at various Wyndham hotels in Chicago and several city suburbs, as well as New Orleans and Denver, during his six-year tenure with the company. He is also a member of the Chicago Convention & Tourism Bureau and the prestigious Cornell Hotel Society. Moubayed holds a master’s degree in hospitality management from Cornell University’s School of Hotel Administration and a bachelor’s degree from the University of Western Ontario. He is fluent in both German and French.
ABOUT KIMPTON HOTELS & RESTAURANTS
San Francisco-based Kimpton Hotels & Restaurants, a collection of boutique hotels and chef-driven restaurants in the US, is an acknowledged industry pioneer and was the first to bring the boutique hotel concept to America. In 1981 Bill Kimpton founded the company that today is well-known for making travelers feel welcomed and comfortable while away from home through authentic and unscripted customer care, stylish ambience and embodying a certain playfulness in its approach to programs and amenities. Adjacent to the hotels are locally-loved, top-rated, Kimpton restaurants. Kimpton leads the hospitality industry in ecological practices through its innovative EarthCare program that spans all hotels and restaurants. Market Metrix, a recognized authority and leader in feedback solutions, consistently ranks Kimpton above other hotel companies in luxury and upper upscale segments for customer satisfaction. Privately held Kimpton was recognized by Fortune Magazine as a Best Company to Work for in 2012. The company operates more than 50 hotels and more than 50 restaurants in 24 cities. For more information visit www.KimptonHotels.com or call 1-800-KIMPTON.
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